Cedar Rapids Eye Care is looking for an energetic, reliable, and motivated person to join our clinical team!

With a 100-year history as a family-friendly, full-scope, locally owned optometric practice, we are proud of the professional and welcoming environment we have created. We see patients of all ages — from infants to 100+ — including a large pediatric population. We are excited to add a dependable and compassionate team member to our work family.

Duties will include the following:

Primary Clinical Responsibilities:

• Managing the Daily Clinical Schedule: Monitoring patient flow and assisting in keeping appointments running on time.

• Patient Escorting & Rooming: Bringing patients back to exam rooms and preparing them for the doctor. Full days of being mostly on your feet will be the norm. 

• Preliminary Testing: Performing testing including:

  • Autorefraction

  • Tonometry (eye pressure testing)

  • Retinal photography

  • Other specialty diagnostic testing as indicated

• Electronic Documentation: Accurately entering test results and relevant patient information into the EMR.

• Doctor Support: Preparing patients according to each doctor’s individual preferences and ensuring smooth transitions into the exam.

• Maintaining Patient Flow: Helping minimize wait times and keeping the clinic efficient.

• Stocking & Organization: Keeping exam rooms and workstations fully stocked with supplies and patient education materials.

• Instrument Sterilization: Cleaning, disinfecting, and autoclaving clinical instruments according to established protocols.

• Professional Patient Communication: Clearly explaining testing procedures, providing reassurance, and ensuring patients feel comfortable from infancy through advanced age.
   

Secondary / Cross-Training Responsibilities (as needed):

• Assisting at the front desk during busy periods or staff absences.
• Greeting patients and creating a positive first impression.
• Answering phones and assisting with appointment scheduling.
• Triage of incoming calls to determine appointment needs.
• Check-in and check-out procedures.
• Collecting co-pays and processing payments.
• Insurance verification and basic benefit explanation.
• Appointment reminder calls.
• Coordinating with team members to ensure a seamless patient experience.