Hawkeye Area Community Action Program, Inc. (HACAP) is a diverse, community-focused nonprofit dedicated to empowering and improving the lives of families living with the everyday barriers of poverty.

 

What we are proud to offer you:

• Health, Dental, and Vision Insurance
• Retirement Savings (IPERS and/or 403b) with generous company match
• Paid time off and 11 company paid holidays
• Short Term Disability
• Basic Life and AD&D coverage
• Employee Assistance Program
• Optional benefits: Flexible Spending, Long Term Disability, Voluntary Life, Voluntary Accident
   

POSITION GOAL

The Information Technology (IT) Director is responsible for the strategic leadership, planning, and management of all IT operations across the organization. This includes overseeing infrastructure, cybersecurity, data systems, user support, and technology innovation to support the HACAP’s mission and operational goals. The IT Director ensures that technology systems are secure, scalable, cost-effective, and aligned with federal compliance standards.

 

SCHEDULE AND WAGE

Monday - Friday from 8:00 am - 5:00 pm; $40.00 - $50.00 hourly depending upon education and experience.

*This position is eligible for a $1200 retention incentive after successfully completing 180 days of employment.

 

ESSENTIAL DUTIES AND RESPONSIBILITIES

Strategic Leadership & Planning

·         Develop and implement a comprehensive IT strategy aligned with organizational goals.

·         Lead long-term planning for infrastructure upgrades, software systems, and digital transformation.

·         Collaborate with executive leadership to identify technology needs and opportunities.

Operations & Infrastructure

·         Oversee the organization's network architecture, while ensuring reliable and secure access to systems across multiple departments and locations.

·         Manage system backups, disaster recovery planning, and business continuity protocols.

Cybersecurity & Compliance

·         Maintain compliance with federal funding requirements, including data privacy and security standards.

·         Develop and enforce cybersecurity policies and procedures.

·         Monitor systems for vulnerabilities and respond to incidents.

Team Leadership & Vendor Management

·         Supervise IT staff, including hiring, training, performance management, and professional development.

·         Manage relationships with technology vendors, consultants, and service providers.

·         Negotiate contracts for hardware, software, and IT services.

Budgeting & Financial Oversight

·         Monitor expenditures and identify cost-saving opportunities.

·         Support grant reporting and federal audits related to technology expenditures.

User Support & Training

·         Ensure responsive help desk support and technical assistance for all staff.

·         Develop training programs to enhance digital literacy and system usage.

·         Promote a culture of innovation and continuous improvement.

 

QUALIFICATIONS

EDUCATION and/or EXPERIENCE:

• Bachelor's Degree in Computer Science, Information Systems, or related field (Master's preferred).
• Minimum 7 years of progressive IT experience, including 3+ years in a leadership role.
• Experience in nonprofit, government, or federally funded environments strongly preferred.
• Knowledge of enterprise systems, cloud platforms, cybersecurity frameworks, and compliance standards.
• Strong interpersonal and communication skills, with the ability to translate technical concepts for non-technical audiences.

The requirements listed are representative of the knowledge, skill, and/or abilities required to perform the job successfully. Computer literacy with Microsoft products and experience programs / skills preferred.

 

CONDITIONS OF EMPLOYMENT    

1. Valid Driver’s License
2. Valid Car Insurance