Sales Manager

Randy's Flooring

Randy’s Flooring is seeking a dedicated Sales Manager in our Coralville, IA location. This full-time, on-site role involves overseeing daily sales strategies, setting and monitoring company goals, resolving client and staff disputes, and managing claims, credits, and rebates. As a critical leadership position, the Sales Manager directly impacts company success and customer satisfaction.

The ideal candidate has a minimum of 5 years of flooring, construction or related industry experience. Candidate should demonstrate strong interpersonal and management skills, build and lead high-performing teams, attention to detail, and a proven ability to achieve organizational goals.

This salaried, full-time position requires in-person availability Monday–Friday (8 am–5 pm) with occasional nights and Saturdays.

Requirements:

  • 5+ years of flooring industry experience
  • Bachelor’s degree in Business, Marketing, Communications or equivalent experience
  • 5+ years of sales experience
  • 2+ years in a supervisory role with demonstrated ability to meet quotas
  • Excellent analytical, oral and written communication and managerial skills
  • The ability to work under stress and be flexible with change
  • Strong interpersonal skills to deal with Sales people, sub-contractors and customers
  • The ability to work in a fast paced, detail-oriented environment
  • Proficiency in Microsoft Office Suite (Word, Excel, Outlook); store system training provided
  • Positive attitude, results-driven mindset, and a desire to succeed
  • Construction knowledge and field experience a plus

Responsibilities:

  • Set sales goals, compare performance & adjust goals as needed
  • Manage, coach, and motivate team members to deliver outstanding results
  • Assess current team processes and procedures, identify opportunities for improvement, and implement them
  • Manage claims, credits, and rebates efficiently
  • Resolve customer issues and ensure high levels of customer satisfaction
  • Recruit, hire, and train sales team
  • Foster a competitive yet collaborative team environment
  • Ensure the team is up-to-date on product knowledge and sales technique
  • Assess individual performance through observation and measurement, suggest corrective actions as needed
  • Address staff disputes in a fair and effective manner
  • Provide feedback to marketing and product teams based on market intelligence
  • Attend managers’ meetings and contribute to company-wide initiatives
  • Perform other functions as necessary or as assigned

Benefits:

  • Employee sponsored health insurance plan
  • ESOP (Employee Stock Ownership Plan)
  • 401k with employer contribution after first year
  • Paid vacations, holidays
  • Flex Spending/Dependent Care

Randy’s Flooring is an equal opportunity employer.

Job Benefits:
  • Employee sponsored health insurance plan, Dental & Vision Insurance
  • ESOP (Employee Stock Ownership Plan)
  • 401k with employer contribution after first year
  • Paid vacations, holidays
  • Flex Spending/Dependent Care

Application Instructions:

This job requires a valid driver's licence, clean driving record and a background check. 

In your application, describe a specific scenario where you identified and resolved a complex issue, such as product failure, claim disputes, or installation complications. Include the steps you took, how you communicated with stakeholders, and the outcome.

Applying for:

Sales Manager

Randy's Flooring

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Job ID: 100016

Posted 3 days ago

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