Sales Manager
Randy's Flooring
Randy’s Flooring is seeking a dedicated Sales Manager in our Coralville, IA location. This full-time, on-site role involves overseeing daily sales strategies, setting and monitoring company goals, resolving client and staff disputes, and managing claims, credits, and rebates. As a critical leadership position, the Sales Manager directly impacts company success and customer satisfaction.
The ideal candidate has a minimum of 5 years of flooring, construction or related industry experience. Candidate should demonstrate strong interpersonal and management skills, build and lead high-performing teams, attention to detail, and a proven ability to achieve organizational goals.
This salaried, full-time position requires in-person availability Monday–Friday (8 am–5 pm) with occasional nights and Saturdays.
Requirements:
- 5+ years of flooring industry experience
- Bachelor’s degree in Business, Marketing, Communications or equivalent experience
- 5+ years of sales experience
- 2+ years in a supervisory role with demonstrated ability to meet quotas
- Excellent analytical, oral and written communication and managerial skills
- The ability to work under stress and be flexible with change
- Strong interpersonal skills to deal with Sales people, sub-contractors and customers
- The ability to work in a fast paced, detail-oriented environment
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook); store system training provided
- Positive attitude, results-driven mindset, and a desire to succeed
- Construction knowledge and field experience a plus
Responsibilities:
- Set sales goals, compare performance & adjust goals as needed
- Manage, coach, and motivate team members to deliver outstanding results
- Assess current team processes and procedures, identify opportunities for improvement, and implement them
- Manage claims, credits, and rebates efficiently
- Resolve customer issues and ensure high levels of customer satisfaction
- Recruit, hire, and train sales team
- Foster a competitive yet collaborative team environment
- Ensure the team is up-to-date on product knowledge and sales technique
- Assess individual performance through observation and measurement, suggest corrective actions as needed
- Address staff disputes in a fair and effective manner
- Provide feedback to marketing and product teams based on market intelligence
- Attend managers’ meetings and contribute to company-wide initiatives
- Perform other functions as necessary or as assigned
Benefits:
- Employee sponsored health insurance plan
- ESOP (Employee Stock Ownership Plan)
- 401k with employer contribution after first year
- Paid vacations, holidays
- Flex Spending/Dependent Care
Randy’s Flooring is an equal opportunity employer.
- Employee sponsored health insurance plan, Dental & Vision Insurance
- ESOP (Employee Stock Ownership Plan)
- 401k with employer contribution after first year
- Paid vacations, holidays
- Flex Spending/Dependent Care
Application Instructions:
This job requires a valid driver's licence, clean driving record and a background check.
In your application, describe a specific scenario where you identified and resolved a complex issue, such as product failure, claim disputes, or installation complications. Include the steps you took, how you communicated with stakeholders, and the outcome.
Sales Manager
Randy's Flooring
Job ID: 100016
Posted 3 days ago