To advance the college’s mission, vision, principles, values and strategic initiatives by providing courteous and efficient academic support services to students, faculty, staff, and community members.

GENERAL JOB SUMMARY: 

The Learning Assistant (LA) supports learners’ academic success and fosters a positive learning environment. The LA will work closely with learners to enhance instruction and provide individualized assistance. As a walk-in Learning Assistant, you will have regular. Scheduled shifts in the Learning Commons and/or Success Center locations. The availability will be Monday through Friday from 8 am to 5 pm.

UNIVERSAL CORE COMPETENCIES:

• Advocate for Continual Improvement- empowering each other to identify opportunities for excellence.
• Collaborate with Mutual Accountability- working together with a willingness to take ownership and account for our actions.
• Champion Service- anticipating needs and create a welcoming, diverse, and inclusive environment.
• Perseverance- commitment to excellence even in the face of adversity or delay in achieving success.
• Lead- regardless of title, through positive influence.

• Customer Service
• Assist with the front desk 
• Perform various office clerical duties including filing, typing, scanning, maintaining copiers and other equipment, ordering supplies, sorting/distributing mail, etc.
• Provide subject matter support to learners  as well as general study skills 
• Serve as a mentor and role model for learners 
• Promote a positive and inclusive learning environment
• Refer learners to appropriate resources and support services as needed
• Maintain accurate records of student attendance and participation.
• Lead small group study sessions and tutoring sessions.
• Provide one-on-one assistance to learners struggling with course concepts or small group assistance as needed in the Learning Commons 
• Answer student questions and clarify course content.
• Assist with program activities and events.
• Schedule room resources as needed. 
• Perform other related work duties as assigned.

• Proficiency using Microsoft Office applications
• Demonstrate excellent written and verbal communication skills
• Regular and consistent attendance at work
• Exhibit a high degree of integrity and confidentiality
• Attention to detail and strong time management and organizational skills
• Willing to learn and adapt to new policies, programs, and technological innovations
• Be able and willing to represent the college positively with prospective, former, and current learners, clients, and the community we serve.
• Welcome, value, and nurture people of all backgrounds, perspectives, and experiences, and support and promote an environment that accepts differences.

The statements contained herein reflect general details as necessary to describe the essential job duties/responsibilities and performance expectations of the job, which should not be considered an all-inclusive listing of work requirements. Individuals may perform other duties as assigned.

The position involves sitting often in an office setting (frequently 34-66%). Constant (67-100%) talking and listening to people in person, viewing a computer screen, and other types of close visual work. Occasional (10-33%) stooping, kneeling, crouching, reaching, standing, pushing, pulling, and lifting. Frequent (34-66%) walking, grasping and repetitive motion.

• High school diploma or equivalent. 
• Earned a B+ or better in the course, providing study support for
• Minimum 3.0 GPA or a faculty member’s recommendation

PREFERRED QUALIFICATIONS, LICENSES, CERTIFICATIONS, OR REGISTRATIONS:

• Experience as a tutor, academic coach, or learning assistant

It is the policy of Kirkwood Community College not to discriminate in its programs, activities, or employment on the basis of race, color, national origin, sex, disability, age, sexual orientation, gender identity, creed, religion, and actual or potential family, parental or marital status. If you have questions or complaints related to compliance with this policy, please contact the Vice President, Human Resources and Institutional Effectiveness (employees) or the Vice President of Student Services (students), 6301 Kirkwood Blvd. SW, Cedar Rapids, IA 52404, 319-398-5572,equity@kirkwood.edu, or the Director of the Office for Civil Rights, U.S. Department of Education, Cesar E. Chavez Memorial Building, 1244 Speer Boulevard, Suite 310, Denver, CO 80204-3582, Telephone: (303) 844-5695 FAX: (303) 844-4303, TDD 800-877-8339 Email:OCR.Denver@ed.gov.

WHY KIRKWOOD:
Kirkwood Community College prides itself on fostering a diverse workforce and values unique perspectives throughout its campus community. The college is a convenient, innovative, visionary educational leader striving to remain affordable and accessible. With more than 140 majors and programs, Kirkwood boasts 16,000 annual college-credit students while maintaining one of the lowest tuitions in the state. All degree-seeking students are eligible for federal financial aid and the college offers more than $3 million in scholarships each year to students from all walks of life.

Review of applications will continue until the position is filled.