The Person 
Are you a highly organized, resourceful, detail-oriented, and service-focused professional who thrives in a friendly and caring office environment? As the Office Coordinator at Benchmark, you’ll be the go-to person for ensuring our workplace runs smoothly, supporting our executive leadership team, and creating a welcoming, efficient atmosphere for employees and guests alike. If you excel at juggling multiple priorities, building positive relationships, and proactively solving problems, we’d love to meet you! 

Our ideal candidate is: 

• Humble. Appreciates the efforts of others and shares accomplishments. Builds trust by supporting their coworkers, willingly takes on any task—big or small—and consistently sets a positive example for the team.  
• Hungry. Goes above and beyond to achieve team goals. Self-motivated and diligently looks for the next challenge. Encourages others on the team to continuously improve. Holds themselves and others accountable. Passionate about their work and their team.  
• People Smart. Strong interpersonal skills and trustworthy. Quickly builds trust among their coworkers. Has good judgment and intuition around the subtleties of group dynamics and understands the impact of their words and actions. A sense of humor is a must. 
• Lifelong Learner. Always looking to do more, learn more, and grow. 

Responsibilities 
Executive & Administrative Support

• Provide a welcoming and service-oriented experience when answering incoming calls and greeting visitors at our front desk. 
• Provide administrative support for Benchmark's executive leadership team, such as meeting scheduling, PowerPoint presentation development, and expense reports. 
• Other support-related duties as needed. 

Office & Facility Management

• Monitor office supplies inventory, anticipate needs, place orders, and review/reconcile/approve invoices for  payment. 
• Oversee building/grounds/maintenance staff, including timecard management and oversight of daily activities. 
• Be the main point of contact for facility cleaning, maintenance, inspections, and repairs; review/approve invoices and maintain documentation. 
• Monitor inventory of field equipment and PPE safety gear, distribute upon request. 
• Distribute building access key cards for employees, guests, and vendors. 
• Process incoming and outgoing mail and packages. 
• Manage office equipment; ensure functionality and coordinate maintenance or repairs. 
• Administer the company's cell phone program: add/remove employees, reconcile monthly billing, approve payments, and maintain reimbursement logs. 
• Manage the company online apparel store: main point of contact for vendors, billing, and documentation. 

Event & Meeting Coordination

• Organize logistics for company meetings, workshops, and special events. 
• Prepare meeting rooms and ensure necessary materials are available; arrange refreshments, etc. 
• Support travel arrangements as needed. 
• Participate in and provide support as needed to various employee engagement committees. 

Key Relationships 
The Office Coordinator reports directly to the Chief Operating Officer (COO) and serves as a central resource for the executive leadership team and other colleagues. This role collaborates closely with: 

• Executive leadership team; 
• Building, grounds, and maintenance staff; 
• IT team (for access cards, equipment, and technology coordination); 
• Finance team (for processes, invoices/billing, and documentation); 
• External vendors and service providers (facility, cleaning, maintenance, cell phone, apparel, travel, secure document services); 
• All Benchmark employees and guests (as the first point of contact for office support and hospitality). 

Qualifications
Required

• Self-starter who takes initiative, anticipates needs, and operates effectively with minimal direction. 
• Strong follow-through: reliably closes loops, persists through obstacles, and sees work through to completion. 
• Comfortable using technology and systems to streamline work, reduce manual effort, and improve efficiency. 
• Strong organizational and multitasking skills. 
• Excellent communication and interpersonal abilities. 
• Highly detail oriented. 
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint) and related tools. 
• Positive attitude and adaptability in a fast-paced, changing environment. 
• Experience managing multiple priorities and deadlines. 

Preferred

• Experience in office administration or coordination roles. 
• Experience coordinating vendors and external service providers. 
• Experience with event planning, logistics, and travel coordination. 
• Experience supporting executive leaders. 
• Experience facilitating or supporting employee engagement initiatives (e.g., committees, volunteer programs).