The Physicians' Clinic of Iowa Department of Orthopedics is seeking a full-time Receptionist for its busy practice.

Responsibilities will include, but are not limited to:

• Greet patients in a pleasant, prompt, and helpful manner  
• Check patients out from their appointment and schedule any future needed appointments. 
• Answer phones, answer general patient questions, and collect co-pays if not captured at check in.  
• Document patient calls, inquiries, and task physician/nurse accurately and within a timely manner using the electronic health record system. 
• Schedule, reschedule or cancel appointments as requested by referring providers or patients 
• Will also perform other basic clerical duties. 

 

Requirements:

• The successful candidate must maintain patient confidentiality and demonstrate a high level of professionalism at all times.
• The qualified individual will be patient focused, possess excellent communication skills, and must work well with team members.
• An applicant with scheduling and insurance background preferred. 
• Must also have a high level of comfort and become proficient in utilizing computer systems including electronic medical record system. 
• Leading candidates will have experience using electronic medical software and will have two to three years if experience in a medical office. 

 

We are an excellent employer offering competitive salary, benefits, no night or weekends, paid holidays, and a generous paid time off program. 

 

PCI is E.O.E. 

Pre-employment drug screen and background check required. 

PCI is a tobacco and drug free workplace.

 

 

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