Parts Counter Manager (Iowa City, IA)

Billion Automotive is a family-owned business since 1935. We have built our name and reputation on customer satisfaction. We are a growing multi-state organization with more than 25 locations in Iowa, Minnesota & South Dakota! If this is a culture you are striving to be a part of, Billion Auto of Iowa City is now hiring a PARTS MANAGER!

 

QUALIFICATIONS:

-Customer service experience.

-Management/Supervisory Experience

-High School Diploma/GED equivalent.

-Car Knowledge

-Proficient computer skills, data entry and MS Office.

 

ABOUT YOUR ROLE:

-Forecasts goals and objectives for the department and strives to meet them.

-Hires, trains, motivates, counsels and monitors the performance of all parts department staff.

-Prepares and administers an annual operating budget for the parts department.

-Maintains a balanced inventory consistent with the requirements of the service department, body shop, wholesale accounts and the do-it-yourself public.

-Establishes individual parts inventory levels and balances them for maximum turnover.

-Monitors and adjusts inventory to minimize obsolescence.

-Ensures that all parts are properly tagged so that the dealership recovers full credit from the factory.

-Supervises stock order procedures.

-Analyzes sales, expenses and inventory monthly to maintain profit goals.

-Develops and administers an aggressive wholesale parts program to produce profit.

-Ensures that the same high-quality level of service provided to outside customers is also provided to internal dealership customers.

-Works with the service manager and body shop manager to ensure a timely turnaround of parts needed for internal jobs.

-Develops, enforces and monitors guidelines for working with customers to ensure maximum customer satisfaction.

-Handles customer complaints immediately and according to the dealership's guidelines..

-Other duties as assigned.

 

 

 

WHY BILLION?

Take advantage of Billion's competitive and comprehensive benefit package! We offer health, dental, vision, disability, life, accident & cancer insurance for all full-time employees.

 

Additional Benefits Include:

-401K (with company match)

-HSA & FSA

-PTO

-Employee Assistance Program

-Paid Holidays

-Employee pricing on vehicle purchases and service

-Opportunities for advancement - we believe in promoting from within!