To advance the college’s mission, vision, principles, values and strategic initiatives through continuous improvement decisions.

GENERAL JOB SUMMARY: 

Responsible for preparing and staffing the facility for weekend horse shows and events. Duties include customer interaction and service, facility cleaning and setup, staffing events, cleaning horse stalls, light maintenance work and setting up portable stalls.  The ability to operate utility vehicles, tractors and forklifts is not necessary but is beneficial.

UNIVERSAL CORE COMPETENCIES: 

• Advocate for Continual Improvement- empowering each other to identify opportunities for excellence.
• Collaborate with Mutual Accountability- working together with a willingness to take ownership and accountability for our actions. 
• Champion Service- anticipating needs and creating a welcoming, diverse, and inclusive environment. 
• Perseverance- commitment to excellence even in the face of adversity or delay in achieving success. 
• Lead- regardless of title, through positive influence.

• Prepare facility for events.
• Clean stalls and arenas after events.
• Provide prompt, courteous service while responding to customers’ needs effectively.
• Set up portable stalls as needed.
• Staff events.
• Ensure a clean and safe environment for animals, staff, and customers and communicate concerns to supervisors.
• Regular and consistent attendance at work.
• Perform other related work duties as assigned.

PERFORMANCE EXPECTATIONS:

• Interact well with a wide variety of customers.
• Must be able to work effectively in an environment where work interruptions occur frequently.
• Exceptional customer service skills with a team-oriented positive attitude.
• Welcome, value, and nurture people of all backgrounds, perspectives, and experiences, as well as support and promote an environment that accepts differences.        
• Adhere to the College policies and procedures and may require working some evenings and weekend hours as assigned to accommodate events. 

The statements contained herein reflect general details as necessary to describe the essential job duties/responsibilities and performance expectations of the job, which should not be considered an all-inclusive listing of work requirements.  Individuals may perform other duties as assigned.

Position involves working in a variety of surroundings and environments. Occasional (10-33%) stooping, kneeling, crouching, crawling, reaching, sitting, pulling, grasping, climbing, balancing, traveling.   Frequent (34-66%) walking, lifting up to 40 lbs, talking, hearing, and repetitive motion.   Constant (67-100%) standing.  

Persons working in this position will be subject to atmospheric conditions that may affect the respiratory system or the skin; fumes, odors, dust, mists, gases, or poor ventilation.

• Good customer service and people skills are required.  
• Willingness to learn to operate a tractor, skid steer, and forklift.  
• Must be able to lift to 40 lbs.

EEO AA/STATEMENT:

 Kirkwood Community College shall not engage in nor allow unlawful discrimination against any employee or applicant for employment. This includes all employment practices, hiring practices, and unwelcome harassment of applicants or employees based on race, color, national origin, creed, religion, sex, sexual orientation, gender identity, age, disability, genetic information or actual or potential parental, family, marital status or veteran status. If you have questions or complaints related to compliance with the policy, please contact the Vice President of Human Resources at Kirkwood Community College, 313 Kirkwood Hall, 6301 Kirkwood Blvd., SW, Cedar Rapids, IA 52404, Telephone: 319-398-5572,  Email: equity@Kirkwood.edu or the Director of the Office for Civil Rights U.S. Department of Education, Citigroup Center, 500 W. Madison St., Suite 1475, Chicago, IL 60661-7204, Telephone: 312-730-1560, Fax: 312-730-1576, Email: OCR.Chicago@ed.gov.