Invoicing Specialist
Integrated DNA Technologies
IDT is the leading manufacturer of custom oligonucleotides and proprietary technologies for genomics applications. Our work is complex and cutting-edge, and our team members are curious, creative thinkers who understand that good data drives smart decisions. At IDT, we realize that although science may be uniform, people are unique. We promote a culture where engaged people are motivated and have opportunities to achieve their full potential, as part of one global team.
IDT is proud to work alongside a community of nine fellow Danaher Life Sciences companies. Together, we’re pioneering the future of science and medicine, developing products that enable researchers in the fight to save lives.
Job Title: Invoicing Specialist
Location: Coralville, IA
Purpose statement:
Invoicing Specialist is responsible facilitating the invoicing process and assisting customers with any of their billing needs for all IDT entities.
Job Specific Essential Functions:
Fields and answers all inquiries received by phone and email in timely and thorough manner; documents these interactions in Sales Force.
Provides excellent customer service to both internal and external customers.
Performs all invoicing and billing functions for every IDT order for all entities.
Processes all Oligocard refills, upgrades, and new cards multiple times a day for all entities.
Manages and maintains all invoice summary functions, by sending customers summaries on weekly, semi-monthly, or monthly basis.
Manages and maintains invoices uploads into 3rd party systems, such as Ariba, Jaggaer, and Taulia.
Performs all onboarding functions of new customers, including tax exemptions, contact information, and invoice delivery method.
Creates and/or maintains work instructions, process flow documentation and recommends improvements to current business processes.
Assists Sr. Specialist with credit memo, cash receipts, and credit cards procedures.
Supports efforts of team members; including goal setting and metrics monitoring.
Demonstrates and upholds behavior consistent with the Integrated DNA Technologies Core Values.
Performs other duties as assigned.
Education:
Associate Degree in Accounting or Finance preferred
High School Diploma required
Experience:
Prior experience in Billing & Invoicing and/or customer service environment required.
Demonstrated proficiency of the customer service function through positive customer feedback and consistent performance over an extended period of time required as related to Finance.
Excellent computer skills (including Microsoft Office applications and proficiency in typing) required.
Other Job Qualifications
Provides information and in a useable format to others who may need to act of the information.
Ability to gather, analyze, and evaluate financial and accounting records and identify problems
Ability to analyze situations accurately, utilizing a variety of analytical techniques in order to make well informed decisions
Ability to take action to ensure compliance with tax laws and audit findings
Seeks out opportunities to improve, streamline or reinvent work processes.
Knowledge of general collections methods and billing procedures to ensures compliance and/or recovery of funds
Ability to provide feedback and coaching to others in a constructive /tactful manner
Ability to organize workload
Physical Requirements:
Ability to perform under stress when confronted with emergent, critical, unusual, or dangerous situations, or situation in which working speed and sustained attention are make-or-break aspects of the job.
Ability to perform a variety of duties, often changing from one task to another without loss of efficiency or composure.
Ability to maintain both a high standard of courtesy and cooperation in dealing with co-workers.
Ability to accept responsibility for the direction, control or planning of an activity.
Ability to perform repetitive work or to perform continuously the same work, according to set procedures sequence or pace.
Exert up to 10 lbs. of force occasionally and/or up to a minimal amount frequently
Exert up to 20 lbs. of force occasionally and/or up to 10 lbs. of force frequently
Reaching: extending hand(s) and arm(s) in any direction.
Sitting: to assume a position in which the weight is largely supported by the buttocks, usually with the body vertical and the thighs horizontal.
Using Fingers/Grasping/Feeling: writing or otherwise working, primarily with fingers rather than with the whole hand or arm as in handling. Applying pressure to an object with the fingers or palm and perceiving attributes of objects such as size, shape, temperature or texture by touch.
Talking: expressing or exchanging ideas by means of the spoken work- those activities in which they must convey detailed or important spoken instructions to other workers accurately, loudly, or quickly.
Hearing: perceiving the nature of sounds at normal range; ability to receive detailed information through oral communication, and to make fine discriminations in sound, such as when auscultating and percussing.
Repetitive Motion: substantial movements (motion) of the wrists, hands, and/or fingers.
Visual Acuity:
Work requires close vision, distance vision, peripheral vision, depth perception and ability to adjust focus.
Ability to read pertinent printed material and distinguish colors.
Ability to prepare and read written documentation; use of computer.
What We Offer:
Shift Differentials (Extra Compensation for less traditional shifts)
Generous Paid Time Off Accruals
16 Hours PAID Volunteer Time Off
10 Paid Holidays
Up to eight (8) weeks of 100% paid parental leave to eligible U.S. associates
401(k) with Company Match
Medical, Dental, and Vision Insurance Options
Integrated DNA Technologies (IDT) conducts drug screens and background checks on applicants who accept employment offers.
When you join us, you’ll also be joining Danaher’s global organization, where 68,000 people wake up every day determined to help our customers win. As an associate, you’ll try new things, work hard, and advance your skills with guidance from dedicated leaders, all with the support of powerful Danaher Business System tools and the stability of a tested organization.
Danaher is committed to a diverse and inclusive culture where everyone feels they belong and all voices are heard. We believe in our associates and the unique perspectives they bring to every challenge, which is why we’ll empower you to push the boundaries of what’s possible.
If you’ve ever wondered what’s within you, there’s no better time to find out.
When you join us, you’ll also be joining Danaher’s global organization, where 69,000 people wake up every day determined to help our customers win. As an associate, you’ll try new things, work hard, and advance your skills with guidance from dedicated leaders, all with the support of powerful Danaher Business System tools and the stability of a tested organization.
Danaher Corporation and all Danaher Companies are committed to equal opportunity regardless of race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law. We value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.
The EEO posters are available here.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us at 202.419.7762 or applyassistance@danaher.com to request accommodation.
If you’ve ever wondered what’s within you, there’s no better time to find out.