PhoneTriage / Message Nurse
Physicians Clinic of Iowa, PC
Physicians’ Clinic of Iowa’s Department Hematology & Oncology is seeking an LPN or RN to function as a PhoneTriage/Message Nurse for its busy practice.
Duties include, but not limited to:
- Answer, assist, and/or triage patients calling into or arriving in the department.
- Document patient calls, inquiries, and task physician accurately and within a timely manner using the practice management system and/or electronic health record system.
- Follow department protocols for treatment therapies
- Schedule, reschedule or cancel appointments as requested by referring providers or patients
- Assist nurses with task completion
Requirements:
- Successful candidates must have excellent communication skills demonstrated by the ability to communicate clearly, written and oral, to patients, insurance companies, pharmacies, physicians, and staff.
- Current CPR certification required or ability to obtain within 90 days.
- Must be an LPN or RN
- The successful candidate must maintain patient confidentiality and demonstrate a high level of professionalism at all times.
- The qualified individual will be patient focused and must work well with team members.
- Must also have a high level of comfort in working with computer systems.
We are an excellent employer offering competitive salary, benefits, no night or weekends, paid holidays, and a generous paid time off program.
PCI is E.O.E.
Pre-employment drug screen and background check required.
PCI is a tobacco and drug free workplace.
Job ID: 94485
Posted 28 days ago