Technology Support Associate

Berthel Fisher & Company

Berthel Fisher Companies is a national financial services firm which supports four unique companies designed to provide investment management and financial products and services to independent financial advisors and their clients.

We have the opportunity for an individual to assume the role of Technology Support Associate.  The primary job responsibilities for the Technology Support Associate include:

  • Providing excellent customer service while providing technical assistance to clients in person, via telephone or through remote assistance software
  • Providing support for third party vendor applications, systems software, local area network (LAN) connection, computer hardware (servers, printers, etc.), and commercial software packages
  • Willingness to learn the functions and operations of new products, systems, and equipment
  • Works effectively in a team environment, while also demonstrating the ability to work independently
  • Continuously striving for processes improvement in order to decrease turnaround time, streamline work flow and improve the overall quality of service

The associate uses a variety of diagnostic software tools, reference manuals, vendors, and on-the-job experience to solve problems and provide "how-to" instructions. 

Ideal candidates will have 2-4 years of technology support experience and will be customer service focused.  Must have excellent written and verbal communication skills, excellent organizational, and strong attention to detail. 

We offer a great working environment in a beautiful and professional office location.  This is your chance to play a key role in the continues success of our company.  Our culture is fast paced, motivational, and focused on improving our clients lives.

Job Benefits:
  • Monday-Friday daytime hours
  • Health, dental and vision insurance 
  • 401(k) program with Company match
  • Employer paid life insurance & volutary group life insurance for employee and family 
  • Paid vacation, paid sick leave, paid holidays, paid birthday leave
  • Employer paid short and long term disability coverage
  • Opportunity for career growth
  • Onsite exercise facility

Application Instructions:

Please email cover letter, resume, and salary requirement to apply!

Applying for:

Technology Support Associate

Berthel Fisher & Company

(.DOC, .DOCX, .PDF, .RTF, .TXT, .ODT, .PAGES, .WPS up to 2MB)

Job ID: 90774

Posted 15 days ago

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