Sr. Systems Administrator

Infinity values Energy, Excellence, and Execution but our company culture is so much more! We have a casual dress code; a fun break room and we sponsor activities and events that connect employees with each other and give back to our local communities. 

Why Work for Infinity? 

• We offer a blend of competitive hourly base pay + commission 

• We offer paid time off for vacation, personal and sick days; along with 7 paid holidays 

• Retirement 401(k) + match after 6-months of employment. 100% vested immediately 

• Partnered with best-in-class Blue Cross Blue Shield Health Benefits, eligible for full time employees 

• Professional development and career pathing opportunities available – we promote from within 

• Our award-winning training program starts day 1 and will be there to support you as you grow 

• We have a strong 10X culture that we certify all team members on 

The Role: 

This role is to grow, support and maintain organizational network systems and remote support end users. That includes installing upgrades/patches, troubleshooting, and optimizing networked systems and services and procuring equipment and services to meet business needs.  

Responsibilities: 

Strategy & Planning 

• Support development, procurement, and implementation of new technologies. 

• Assist in developing long-term strategies and capacity planning for meeting future system and service needs. 

 Acquisition & Deployment 

• Conduct research on, and make recommendations for, hardware/software products in support of procurement and development efforts. 

Operational Management 

• Perform analysis, diagnosis, and resolution of all infrastructure systems issues.  

• Manage and maintain network support systems including but not limited to Bitdefender and Citrix. 

• Collaborate with Technology team members to ensure efficient operation of the organization’s network computing environment. 

• Implement, document, and manage systems and software required by Clients and Internal Business Units for efficient operations and business success. 

• Manage ticket queues and priorities. 

• Work with vendors and IT management to manage license compliance. 

• Perform related duties consistent with the scope and intent of the position. 

Ideal Qualifications: 

Formal Education & Certification 

• High School diploma or equivalent 

• 5 years’ work experience managing a corporate enterprise network environment. 

• Microsoft Certified Solutions Expert certificate or equivalent. 

• CCNA or equivalent for minimum networking knowledge. 

Knowledge & Experience 

• Extensive Windows Server, network, and infrastructure support experience. 

• Working technical knowledge of current protocols, operating systems, and standards. 

• Ability to read and understand technical manuals, procedural documentation, and OEM guides. 

• Experience with Carrier circuits implementation and coordination. 

Personal Attributes 

• Strong customer service orientation. 

• Proven analytical and problem-solving abilities. 

• Ability to effectively prioritize and stay focused on tasks in a fast-paced environment. 

• Great written, oral, and interpersonal communication skills. 

• Ability to present ideas in business-friendly and user-friendly language. 

• Highly self-motivated. 

• Keen attention to detail. 

• Team-oriented and skilled in working within a collaborative environment. 

Work Conditions 

• Sitting, standing, or walking for extended periods of time. 

• Dexterity of hands and fingers to operate a computer keyboard, mouse, power tools, and other computer components. 

• Lifting and transporting of moderately heavy objects, such as computers, servers, network devices, and peripherals. 

• Occasional travel on aircraft or vehicle required.