Network Maintenance Technician

ImOn Communications

ImOn Communications is the LOCAL choice for high-speed Internet, cable TV and phone service. We value the relationships we have with colleagues, customers, and members of our community and look forward to serving Eastern Iowa for many years to come. As we expand our service availability we are looking for a Network Maintenance Technician to be a part of the ImOn Difference in Cedar Rapids! Our employees share a passion for building a culture of “Creating Connections One Person at a Time” and fostering a fun and rewarding work environment.


The Network Maintenance Technician will perform tasks necessary for service order and repair activity associated with network facilities (coax, and fiber). Maintenance Technicians focus on the overall operations of the network, including network performance, installation, and/or maintenance. They conduct routine network operations activities, and other duties involved with network repair and maintenance.


Essential duties and responsibilities include but are not limited to:

  • Coax Splicing

          1. Splicing 860 and 715 coax cables

          2. Complete Ariel and Underground relocations

          3. Pole Transfers completed to IUB (IA Utility Board) specifications

  • Fiber 

          1. Splicing fiber optic cable (loose tube, Ribbon),terminate to customer and company patch panels/equipment.

          2. Complete the prep work for Loose Tube and Ribbon. Be able to Mid-Sheath, and split Buffer Tubes on Fiber optic cables.  

          3. Ability to operate Optical Time Domain Reflectometer to test fiber, analyze trace, use of visual fault light and power meter           loss and readings.

          4. Ability to read and interpret Network Maps for HFC and Phone, and FTTH networks.

          5. Ability to read and interpret Fiber Splice documentation.

  • Installation and turn up/testing of fiber optic Nodes.
  • Turn up hard line splicing, phone, fiber, pole transfers, and network projects as assigned.
  • Take part in a rotation of on call level 2 duties including Network Monitoring.
  • Troubleshooting and support of the HFC Network, VOIP, Litespan, FTTH plant, Calix (FTTH) Network, and Cienna gear (Eastern Iowa Ring).
  • Ensure rapid response to service issues in order to minimize downtime and restore ImOn customers as quickly as possible.
  • Perform all work as necessary to conform to quality control guidelines (includes compliance with requirements outlined in applicable regulations such as: OSHA, FCC, and NEC, etc and following 
  • Policies and procedures as outlined in the Installation, Technical, Operations, and Safety Manuals, and Employee Handbook.
  • Display leadership by providing an example to fellow co-workers though knowledge, work ethic and encouraging the flow of communication in and out of the field
  • Responsible for verifying, and tracking preventative maintenance, and needed repairs within the Network.
  • Assist in the development of training procedures and departmental processes. 


We are looking for people with:

  • 5+ years’ experience in one or combination of equipment installation, cable splicing, line work, installation and repair.
  • Experience with single mode, splicing both loose tube and ribbon fiber strongly desired.
  • Must accommodate after-hours work as required.
  • High School Diploma or equivalent.
  • Valid Iowa Driver License and a driving record that allows employee to be insured by ImOn’s insurance carrier.

In addition to competitive pay, ImOn also offers health & dental insurance, 401(k), discounted Cable, Internet & Phone services, and additional perks such as FREE vision and life insurance as well as FREE short term/long term disability, vacation & holiday pay, and community volunteer opportunities.


ImOn Technicians are also provided all tools needed to complete the job, protective equipment, a uniform allowance and a company truck that you are allowed to drive to and from work each day!

Job ID: 82255

Posted 7 days ago

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