Client Success Engineer

Collective Data

Collective Data is seeking a skilled Client Success Engineer with a strong desire to learn our proprietary language. In this role you will serve in a project management role to handle deliverables of projects through all aspects of the software development lifecycle including scope and work estimation, architecture and design, and coding. You will exercise your judgment in determining and recommending the best designs based on customer business objectives, timelines, and other resource constraints. You will be challenged and provided a tremendous opportunity for growth in a customer facing, fast paced, agile environment.

Essential Duties and Responsibilities:

  • Establish understanding of client user needs to configure imports, build reports, and security profiles via Collective Data’s proprietary editors to meet requirements
  • Design, develop, troubleshoot, and debug mission critical software source code using modern software development languages and tools
  • Manage technical discussions with client and/or third-party IT teams
  • Carefully document requested features, scope and requirements for each project
  • Recommend new product offerings based on client and prospect discussions
  • Support creation and updating of all relevant documentation and specifications for design, development, and testing

Knowledge Skills and Abilities:

  • A strong technical aptitude
  • Confidence in working alongside and communicating with clients
  • A solid understanding of software development process fundamentals
  • A strong, self-motivated desire to learn new programming languages, tools, frameworks, and techniques
  • Familiarity with basic web technologies including HTML, CSS, and XML
  • Knowledge of a version control system (e.g., Git)
  • Familiarity and experience with various computer languages and technologies

Required Skills & Experience:

  • Degree in Computer Science / MIS, related field, or equivalent experience.
  • Excellent communication (oral and written), and interpersonal skills.
  • Able to meet deadlines effectively and efficiently

Preferred Experience:

  • 3+ years of related IT experience
  • Proven experience analyzing how products and services fit into client success

Who is Collective Data?
Located in Cedar Rapids, Iowa, we are a provider of high-end asset management software that has supported private companies and government agencies for more than 20 years. What sets Collective Data apart from more traditionally created products is that we have built our software with flexibility in mind and pride ourselves on our adaptability to meet client needs. Our software helps improve productivity, reduce operating costs, and provides better reporting for organizations whose fleet and related equipment are mission critical.

The Perks of Joining the Collective Data Team:

  • Competitive salary and benefits.
  • Relaxed dress code - jeans are ok!
  • Located in the growing NewBo District.
  • Employee access to private gym facility.
  • What you do here matters! You will become a valued member of the Collective Data team. We respect, foster, and value innovative thinking, creativity, and teamwork with a sincere focus and commitment to meeting and delivering on our customers’ needs.

 

Collective Data is an Equal Opportunity Employer of women, minorities, protected veterans, and individuals with disabilities. We consider all applications without regard to race, color, religion, sex, sexual orientation, gender identification, ethnicity, or national origin.

 

 

Applying for:

Client Success Engineer

Collective Data

(.DOC, .DOCX, .PDF, .RTF, .TXT, .ODT, .PAGES, .WPS up to 2MB)

Job ID: 75328

Posted 7 days ago

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