Technology Support Associate

Berthel Fisher & Company

We have the opportunity for a professional individual to assume the role of Technology Support Associate.  The primary job responsibilities for the Technology Support Associate include:

  • Providing excellent customer service while providing technical assistance to clients in person, via telephone or through remote assistance software
  • Providing support for third party vendor applications, systems software, local area network (LAN) connection, computer hardware (servers, printers, etc.), and commercial software packages
  • Willingness to learn the functions and operations of new products, systems, and equipment
  • Works effectively in a team environment, while also demonstrating the ability to work independently
  • Continuously striving for processes improvement in order to decrease turnaround time, streamline work flow and improve the overall quality of service

The associate uses a variety of diagnostic software tools, reference manuals, vendors, and on-the-job experience to solve problems and provide "how-to" instructions. 

Ideal candidates will have BA degree, preferably in Computer Science, or equivalent experience.  Must have excellent written and verbal communication skills, excellent organizational and customer service skills, and strong attention to detail.

This position offers comprehensive benefits, including:

  • Health, dental and vision insurance
  • Paid time off
  • Short term and long-term disability coverage
  • Life Insurance
  • On site fitness center

 

We offer a great working environment in a beautiful and professional office location. This is your opportunity to play a key role in the continued success of our company. Our culture is fast-paced, motivational and focused on improving our client’s lives.

 

Application Instructions:

If you are interested in this opportunity, please send your cover letter, resume, and salary requirements to humanresources@berthel.com

Applying for:

Technology Support Associate

Berthel Fisher & Company

(.DOC, .DOCX, .PDF, .RTF, .TXT, .ODT, .PAGES, .WPS up to 2MB)

Job ID: 73811

Posted 23 days ago

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