Elections Systems Manager

Linn County

SALARY RANGE: Minimum - $68,548 · Midpoint - $81, 994 · Maximum - $106,250

Under limited supervision from the Elections Deputy, this position plans and coordinates activities related to new technologies and their application in departmental operations. Identifies and assesses changing election law and participates in identifying technological solutions. Plans, tests and leads in the installation of user computer equipment, computer systems, and packaged software. Leads both permanent and temporary tech workers in the programming and deployment of election equipment. Guides GIS management related to elections. Oversees web-based communication with the public. Leads in the troubleshooting of election equipment problems for the public. Guides training and instruction (online and in-person) to election officials as needed. Trains and oversees permanent and temporary election technicians.

 

ESSENTIAL FUNCTIONS:

  • Supervises, assigns, reviews and participates in the work of Elections staff. Communicates with the public, employees and supervisors. Interprets, explains and answers operational and procedural questions. Handles complaints from citizens, employees and external customers; completes notifications to appropriate personnel. Oversees web-based communication with the public.
  • Plans, tests and leads in the management of computer systems and elections equipment, as well as the delivery and installation of computer and elections equipment. Provides oversight for the testing of all election equipment and prepares ballot software.
  • Provides oversight and training in the programming, testing and troubleshooting of election equipment. Facilitates online and in-person training of election officials. Writes and revises procedures, instructional materials and staff development tools for system-related training.
  • Oversees from two (2) – fifteen (15) technicians, depending on the election cycles. Assists the Elections Deputy in the regular hiring of new technicians and trains new technicians.
  • Serves as a technical liaison for the elections office in areas of cybersecurity and election best practices by identifying and assessing election law and identifying technological solutions. Guides GIS management as it relates to elections. 
  • Meets with management, supervisory staff, and other staff regarding systems usage, improvements, modification, maintenance and training needs for workers. Attends meetings and represents the Elections department at meetings with other departments and agencies for information sharing, system improvements and implementation of changes.
  • Performs all work duties and activities in accordance with Linn County policies, procedures and safety practices. Performs other duties as assigned. Regular work attendance is required.
  • Knows the County’s Customer-Centered Culture principles, the County’s Mission, Strategic Plan and Core Values and demonstrates them on a regular basis.  Uses LC3 principles to identify, develop, and refine departmental products so they are aligned with the Linn County Strategic Plan and enhance Customer Satisfaction. Collaborates with customers to enhance Customer Satisfaction.  Facilitates capturing the “Voice of the Customer” and uses it to measurably improve departmental performance.  Empower direct reports to close gaps between customer expectations and experience wherever possible.

 

QUALIFICATIONS:   

  • Bachelor’s degree in Information Services, Computer Science or a closely related field required.
  • Minimum of three (3) years managing technical staff. Minimum of three (3) years of experience working with computer software and hardware systems and related network systems. Elections experience preferred.
  • Additional relevant education or directly related experience may count towards minimum qualifications on a year for year basis at the discretion of the hiring manager.
  • Must display ingenuity and inventiveness in the performance of assigned tasks.
  • Understanding of modern and complex principles and practices of providing Election services. Understanding of operation, services and activities of Election services.
  • Ability to work cooperatively, communicate effectively and maintain effective working relationships to accomplish job responsibilities.
  • Must be able to read manuals, correspondence and other written documentation.
  • Must understand principles of business letter writing and basic report preparation.
  • Requires the ability to perform basic mathematical functions.
  • Work is governed by broad instructions, objectives, and policies.  Requires the exercise of considerable initiative and independent analytical and evaluative judgment.
  • Must understand principles of supervision, training and performance evaluation. Must understand basic operations, services and activities of a training program. Must understand modern office procedures and methods.
  • Ability to work with modern office equipment including computers. Ability to work with computer systems used in Election services.
  • Reports to Elections Deputy; supervises Elections Technician, Elections Systems Administrator, and Temporary Technicians (4-12 workers).
  • Must pass a County physical examination which includes a drug test after offer of employment.
  • Subject to criminal background and credit history review.          
  • Valid Driver’s License required or must have the ability to obtain transportation to attend off-site meetings and trainings.
  • Regular work attendance required. This position requires extensive night and weekend work during heavy election times.
  • Required to obtain SEAT (State Election Administrator Training) certification within two (2) years of hire at County expense.
COVID-19 Precautions

New hire orientation is conducted using social distancing measures and face masks. Temperatures are taken at the beginning of each day for all personnel; this includes new hires. A face mask will be provided to new hires who do not have their own. Face masks will be worn in a manner that covers both the nose and mouth.

Job ID: 71168

Posted 21 days ago

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