IT Support Consultant - EHR Education / Implementation Specialist

University of Iowa Health Care Information Systems

Coralville, IA Technology / Healthcare

Job Reference #: 20001698

The University of Iowa Hospitals and Clinics department of Health Care Information Systems is seeking an IT Support Consultant- EHR Education/Implementation Specialist to provide EHR training to new end users, assist current users to optimize their EHR use and ensure that end users remain current on evolving functionality. Provide educational support and identify technical solutions, as needed. Key responsibilities include: training; educational resource development; role/workflow analysis; training environment/patient build; systems testing; and other duties as assigned. 

  • Learn a variety of course curricula to support classroom training.
  • Develop and maintain resources, such as: tip sheets, curriculum, exercise workbooks, videos/eLearnings; assessments; and surveys.
  • Support training environment update and maintenance.
  • Coordinate and communicate with departments regarding existing class schedules, class registration processes, scheduling of special request classes and other training logistics considerations.


Pay Grade:

Salary: $59,000 to commensurate (Paygrade 4A)

The University of Iowa offers a generous benefits package, including 24 days paid vacation per year to start and paid sick leave.  Complete information regarding the full benefits package may be viewed at

Percent of Time:  100%

Location: 3281 Ridgeway Drive, Coralville, IA

Staff Type: Professional & Scientific

Type of Position: Regular


Position Qualifications:

Bachelor’s degree in Education, or related field, or an equivalent combination of education and experience.


Education Required

Experience (typically 1-3 years) in application and/or technology support.

Experience developing educational resources.

Experience providing focused training in large and small group settings.

Experience communicating technical information to non-technical customers.

Effective communication skills, both orally and in writing

Experience working independently with a strong focus on customer service.

Strong proficiency in Windows and MS Office


Desired Qualifications

Education credentials and adult classroom teaching

Experience with Audio/Visual editing software.

Experience in a healthcare setting

Knowledge of the Epic EHR


In order to be considered, applicants must upload a resume (under submission relevant materials) that clearly addresses how they meet the listed required and desired qualifications of this position.  A cover letter is desired as part of the application process. Job openings are posted for a minimum of 14 calendar days. This job may be removed from posting and filled any time after the minimum posting period has ended.


Successful candidates will be subject to a criminal background and credential check. This position is not eligible for University sponsorship for employment authorization.


To apply for this position click apply now to apply on our website today!


Competitive salary and outstanding fringe benefits.  Applicant credentials subject to verification.   The University of Iowa is an equal opportunity/affirmative action employer.  All qualified applicants are encouraged to apply and will receive consideration for employment free from discrimination on the basis of race, creed, color, national origin, age, sex, pregnancy, sexual orientation, gender identity, genetic information, religion, associational preference, status as a

qualified individual with a disability, or status as a protected veteran.


To learn more about the HAWKEYE WAY, check out WHY IOWA at;


University of Iowa Health Care is committed to excellence every time,

ring with our minds, hands and hearts.

Job ID: 70695

Posted 27 days ago

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