Senior IT Support Consultant – Vendor Systems Specialist

University of Iowa Health Care

Iowa City, IA Technology $50,012 to $ yearly

Job Reference #: 20001235

Education Required


Bachelor’s degree in Computer Science, MIS, IT-related field, or equivalent combination of education and experience.


Experience Requirements


  • Experience (typically 3-5 years) supporting workstations running Windows 7/10, Mac OS High Sierra/Mojave/Catalina, MS Office 2010/2016/365
  • Extensive experience working with desktop hardware and software in a centrally managed enterprise IT environment.
  • Excellent oral and written communication skills to communicate effectively with a diverse population of technical and non-technical staff, including support documentation.
  • Ability to move and install IT equipment.
  • Demonstrated ability to work in a team-based setting where consultation, flexibility, collaboration and cooperation are essential.
  • Must meet the University of Iowa Fleet Services program rules and regulations, due to the required ability to drive University vehicles.
  • Extensive interpersonal skills with the ability to disarm escalated situations with all levels of personnel.


Highly Desired Qualification


  • Experience managing risks associated with non-standardized hardware and software configurations in a standardized IT environment.


Desired Qualifications


  • Experience troubleshooting network, security and firewall issues utilizing network monitoring tools such as Wireshark.
  • Experience supporting Linux: Ubuntu/CentOS/RedHat
  • Experience with IT Service Management Change Management, Continuous Improvement Initiatives, ITIL, LEAN and/or Project Management
  • Experience working in a health care or health industry environment.


In order to be considered, applicants must upload a resume (under submission relevant materials) that clearly addresses how they meet the listed required and desired qualifications of this position. A cover letter is desired as part of the application process. Job openings are posted for a minimum of 14 calendar days. This job may be removed from posting and filled any time after the minimum posting period has ended.


Successful candidates will be subject to a criminal background and credential check. This position is not eligible for University sponsorship for employment authorization.


To apply for this position visit our website at and search job listings by the Information Technology category, requisition #20001235.


Competitive salary and outstanding fringe benefits. Applicant credentials subject to verification.  The University of Iowa is an equal opportunity/affirmative action employer. All qualified applicants are encouraged to apply and will receive consideration for employment free from discrimination on the basis of race, creed, color, national origin, age, sex, pregnancy, sexual orientation, gender identity, genetic information, religion, associational preference, status as a

qualified individual with a disability, or status as a protected veteran.

Application Instructions:

Job ID: 70360

Posted 28 days ago

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