IT Support Consultant - EHR Education / Implementation / Specialist

University of Iowa Health Care Information Systems

Iowa City, IA Technology $59,000 yearly

Job Reference #: 19004833

IT Support Consultant - EHR Education/Implementation/ Specialist

Position Summary:

The University of Iowa Hospitals and Clinics department of Health Care Information Systems is seeking an IT Support Consultant- EHR Education/Implementation/ Specialist to provide University of Iowa Healthcare Employment Labor Management System (ELMS) and support training, as needed, for the Epic Electronic Health Record (EHR). Key responsibilities include: training, educational resource development, role analysis, systems testing, and other duties as assigned.

  • Lead ELMS training.
  • Learn a variety of Epic course curricula to support classroom training.
  • Develop and maintain resources, such as: tip sheets, exercise workbooks, videos/e learnings and assessments.
  • Coordinate and communicate with departments regarding existing class schedules, class registration processes, scheduling of special request classes and other training logistics considerations.

Pay Grade:

Salary: $59,000 to commensurate (Paygrade 4A)

The University of Iowa offers a generous benefits package, including 24 days paid vacation per year to start and paid sick leave. Complete information regarding the full benefits package may be viewed at

Percent of Time: 100%

Location: 200 Hawkins Drive, Iowa City, IA 52242

Staff Type: Professional & Scientific

Type of Position: Regular

Bachelor’s degree in Education, or related field, or an equivalent combination of education and experience.

Education Required

  • Experience developing educational resources.
  • Experience providing focused training in large and small group settings.
  • Experience communicating technical information to non-technical customers, both orally and in writing
  • Experience with Audio/Visual editing software (Captivate, Camtasia)
  • Experience working independently with a strong focus on customer service.
  • Effective communication skills, both orally and in writing.
  • Strong proficiency in Windows and MS Office

Desired Qualifications

  • Education credentials and adult classroom teaching
  • Experience (typically 2+ years) in application and/or technical support.

In order to be considered, applicants must upload a resume (under submission relevant materials) that clearly addresses how they meet the listed required and desired qualifications of this position. A cover letter is desired as part of the application process. Job openings are posted for a minimum of 14 calendar days. This job may be removed from posting and filled any time after the minimum posting period has ended.

Successful candidates will be subject to a criminal background and credential check. This position is not eligible for University sponsorship for employment authorization.

To apply for this position visit our click apply now to apply on our website.

Competitive salary and outstanding fringe benefits. Applicant credentials subject to verification.  The University of Iowa is an equal opportunity/affirmative action employer. All qualified applicants are encouraged to apply and will receive consideration for employment free from discrimination on the basis of race, creed, color, national origin, age, sex, pregnancy, sexual orientation, gender identity, genetic information, religion, associational preference, status as a

qualified individual with a disability, or status as a protected veteran.


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Caring with our minds, hands and hearts.


Application Instructions:

Job ID: 69823

Posted 24 days ago

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