Application Developer, Cherwell Application

University of Iowa Health Care Information Systems

Cedar Rapids, IA Technology / Healthcare

The University of Iowa Hospitals and Clinics department of Health Care Information Systems (HCIS) are seeking an experienced technical professional as an Application Developer, Cherwell Application in the Communication and Collaboration division. HCIS provides and supports information and communication systems and technology that facilitate quality patient care, progressive medical education, and innovative research. HCIS serve University of Iowa Health Care by providing comprehensive, high level support for patient care delivery, internal and external communication, technology innovation, medical education, and research. Creating and maintaining a positive, productive, and rewarding environment for information technology and communication staff. 


Design and/or modify components of the IT Service Management system.  Duties include workflow analysis, optimization, application build, testing and implementation. Other responsibilities include monitoring production issues, testing special updates, and system documentation. The ideal candidate will have experience as the primary contact for the support, configuration and development of at least one enterprise application; experience working with end-users to define system requirements and understand business needs; ability to write technical specifications for complex integrated systems; and basic project management skills. All positions require some 24 x 7 on-call support.


University of Iowa Hospitals & Clinics—recognized as one of the best hospitals in the United States—is Iowa's only comprehensive academic medical center and a regional referral center. Each day more than 12,000 employees, students, and volunteers work together to provide safe, quality health care and excellent service for our patients. Simply stated, our mission is: Changing Medicine. Changing Lives.®


Pay Grade:

Salary: $51,718 to commensurate – 4B

The University of Iowa offers a generous benefits package, including 24 days paid vacation per year to start and paid sick leave. Complete information regarding the full benefits package may be viewed at:

Percent of Time: 100%

Location: University of Iowa Hospitals and Clinics, 200 Hawkins Dr, Iowa City, Iowa

Staff Type: Professional & Scientific

Type of Position: Regular


Position Qualifications:

Education Required


Bachelor’s in a related field or an equivalent combination of education and related application development/support experience. 


·        Some current relevant experience, typically 3-5 years, in the development and/or support of applications used by non- technical customers to support and enhance business processes.

·        Experience contributing to an integrated information system implementation cycle though areas such as design, workflow analysis, build, training, implementation, testing and support

·        Demonstrated experience working with end-users to define system requirements, understand business needs and convert business requirements into functional/technical specifications for complex integrated systems build

·        Demonstrated ability using programming languages and tools for customizing vendor application software.

·        Experience working with vendors to analyze system and integration requirements

·        Experience communicating technical information effectively to technical and non-technical staff at the verbal, written and presentation levels

·        Demonstrated job-related experience and/or commitment to diversity in the work/academic environment 


Desirable Qualifications

·        Experience supporting an IT Service Management tool in a healthcare or academic setting

·        Experience with any of the following: procedural workflows, inventory management systems, incident/service request process, knowledge management, change management

·        Cherwell training related but not limited to the following: Cherwell Certified Administrator, CSM Foundations, Designer Essentials

·        Experience collaborating with technical and non-technical staff on system implementation projects

·        Demonstrated knowledge of and experience with basic project management

·        Experience with database design and table management

·        Experience implementing workflow, automated process and publishing blueprints

·        Demonstrated knowledge of and experience with any of the following data management methods: APIs, data imports, system integrations


The department intends to hire for one position from either Application Developer, Cherwell Application, requisition #19004725 or Sr. Application Developer, Cherwell Application, requisition #19004727, based on the qualifications of the successful candidate. Please apply to the specific position for which you which to be considered or both. In order to be considered, applicants must upload a resume (under submission relevant materials) that clearly addresses how they meet the listed required and desired qualifications of the position. A cover letter is desired as part of the application process. Job openings are posted for a minimum of 14 calendar days. This job may be removed from posting and filled any time after the minimum posting period has ended.


Successful candidates will be subject to a criminal background and credential check. This position is not eligible for University sponsorship for employment authorization.


To apply for this position, visit our website at and search job listings by the Information Technology category.


Competitive salary and outstanding fringe benefits. Applicant credentials subject to verification.  The University of Iowa is an equal opportunity/affirmative action employer. All qualified applicants are encouraged to apply and will receive consideration for employment free from discrimination on the basis of race, creed, color, national origin, age, sex, pregnancy, sexual orientation, gender identity, genetic information, religion, associational preference, status as a

qualified individual with a disability, or status as a protected veteran.


To learn more about the HAWKEYE WAY, check out WHY IOWA at;


University of Iowa Health Care is committed to excellence every time,

Caring with our minds, hands and hearts.

Application Instructions:

Job ID: 69739

Posted 13 days ago

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