Application Developer, Communications Applications

University of Iowa Health Care Information Systems

Iowa City, IA Technology / Healthcare

The University of Iowa Hospitals and Clinics department of Health Care Information Systems (HCIS) are seeking an experienced technical professional as an Application Developer, Communications Applications in the Communication and Collaboration division. HCIS provides and supports information and communication systems and technology that facilitate quality patient care, progressive medical education, and innovative research. HCIS serve University of Iowa Health Care by providing comprehensive, high level support for patient care delivery, internal and external communication, technology innovation, medical education, and research. Creating and maintaining a positive, productive, and rewarding environment for information technology and communication staff. 


Duties include:

·        Provide technical consultation and recommendations in the design/development of new or revised applications related to enterprise communication and collaboration solutions.

·        Support institutional initiatives and projects of varying size and scope by developing project plans and assisting project teams in meeting goals and objectives.

·        Provide troubleshooting and technical assistance for user community to resolve technical issues and concerns.

·        Support ongoing maintenance and documentation of enterprise communication solutions and applications through testing and upgrade activities.

·        Collaborate with customers to identify functional requirements for communication and collaboration systems offerings.

·        Collaborate and establish strong working relationships with customers, vendors and peers to support communication solutions.  

·        Suggest, support development and maintain detailed support plans associated with ongoing maintenance and support of communication and collaboration systems service lines and related applications.

·        Research, review, troubleshoot and analyze system opportunities and problems to identify solutions and/or make appropriate referrals.

·        May travel to customer sites in support of the implementation or upgrade of mobility and other communication systems services.

Assist with triage of customer support calls from users 8-5 Monday-Friday. Provide some 24x7 on-call support.

University of Iowa Hospitals & Clinics—recognized as one of the best hospitals in the United States—is Iowa's only comprehensive academic medical center and a regional referral center. Each day more than 12,000 employees, students, and volunteers work together to provide safe, quality health care and excellent service for our patients. Simply stated, our mission is: Changing Medicine. Changing Lives.®

 

Pay Grade: https://hr.uiowa.edu/professional-pay/compensation-plan-structure-b-FY18

Salary: $51,718 to commensurate – 4B

The University of Iowa offers a generous benefits package, including 24 days paid vacation per year to start and paid sick leave. Complete information regarding the full benefits package may be viewed at: https://hr.uiowa.edu/benefits/fpsm.

Percent of Time: 100%

Location: University of Iowa Hospitals and Clinics, 200 Hawkins Dr, Iowa City, Iowa

Staff Type: Professional & Scientific

Type of Position: Regular

 

Position Qualifications:

Education Required

 

Bachelor’s in a related field or an equivalent combination of education and related application development/support experience. 

 

·        Some current relevant experience, typically 3-5 years, in the development and/or support of applications used by non- technical customers to support and enhance business processes.

·        Experience contributing to an integrated information system implementation cycle though areas such as design, workflow analysis, build, training, implementation, testing and support

·        Demonstrated experience working with end-users to analyze and define system requirements, understand business needs and convert business requirements into functional/technical specifications for complex integrated systems

·        Demonstrated ability to multi-task, work independently as well as cooperatively with others, with a strong focus on customer service.

·        A valid driver’s license and ability to meet UI Fleet Safety requirements.

·        Ability to communicate effectively both verbally and in writing with technical and non-technical staff.

·        Demonstrated job-related experience with and/or commitment to diversity in a work/academic environment

 

Desirable Qualifications

·        Knowledge of and experience with any of the following workflows: scheduling, referrals, ambulatory or inpatient clinical documentation, patient EHR portals, and telemedicine

·        Experience working with and supporting any of the following communication systems: Voalte, Stanley Healthcare RTLS, Spok/Amcom, emergency notification systems, RF paging system/pagers, other mobile communication systems, preferably in a healthcare setting.

·        Project Management experience implementing and managing multiple small to large-scale projects

·        Experience collaborating with technical and non-technical staff on system implementation projects, including development of system and process documentation.

·        Proficiency with Microsoft Suite of products (Outlook, Word, Excel, Visio, OneNote, PowerPoint).

 

The department intends to hire for two positions from either Application Developer, Communications Applications, requisition # 19004711 or Sr. Application Developer, Communications Applications, requisition # 19004710, based on the qualifications of the successful candidates. Please apply to the specific position for which you which to be considered or both. In order to be considered, applicants must upload a resume (under submission relevant materials) that clearly addresses how they meet the listed required and desired qualifications of the position. A cover letter is desired as part of the application process. Job openings are posted for a minimum of 14 calendar days. This job may be removed from posting and filled any time after the minimum posting period has ended.

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Successful candidates will be subject to a criminal background and credential check. This position is not eligible for University sponsorship for employment authorization.

 

To apply for this position visit our website at https://jobs.uiowa.edu/ and search job listings by the Information Technology category.

 

Competitive salary and outstanding fringe benefits. Applicant credentials subject to verification.  The University of Iowa is an equal opportunity/affirmative action employer. All qualified applicants are encouraged to apply and will receive consideration for employment free from discrimination on the basis of race, creed, color, national origin, age, sex, pregnancy, sexual orientation, gender identity, genetic information, religion, associational preference, status as a

qualified individual with a disability, or status as a protected veteran.

 

To learn more about the HAWKEYE WAY, check out WHY IOWA at

https://jobs.uiowa.edu/why_ui/index.php;

 

University of Iowa Health Care is committed to excellence every time,

Caring with our minds, hands and hearts.

 

Application Instructions:


Job ID: 69738

Posted 19 days ago

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