Senior Application Developer - UI Carelink Program Coordinator

University of Iowa Health Care

Coralville, IA Technology $65,000 yearly
Classification Title:   Senior Application Developer – UI Carelink Program Coordinator
Department:  Health Care Information systems
Pay Grade:
Salary: $65,000 to commensurate
Percent of Time:  100%
Location: 3281 Ridgeway Dr, Coralville, IA 52241
Staff Type: Professional & Scientific
Type of Position: Regular 
This Professional & Scientific position will be filled as Senior Application Developer (PIA3) based on candidate qualifications and interview evaluation.  To express interest, please apply to the requisition.  Position is not eligible for H-1b visa sponsorship.
University of Iowa Hospitals & Clinics—recognized as one of the best hospitals in the United States—is Iowa's only comprehensive academic medical center and a regional referral center. Each day more than 12,000 employees, students, and volunteers work together to provide safe, quality health care and excellent service for our patients. Simply stated, our mission is: Changing Medicine. Changing Lives.®
Our primary and specialty care is provided by experts from all medical specialties, attracting patients from around the world. We offer our care in convenient, comfortable settings, using the most advanced approaches and with the best outcomes as our goal.
University of Iowa Hospitals & Clinics—recognized as one of the best hospitals in the United States—is Iowa's only comprehensive academic medical center and a regional referral center. In 2018-19 seven of our adult care specialties were ranked among the nation’s best, including otolaryngology (3rd), ophthalmology (7th), orthopedics (14th), cancer (18th), urology (34th), pulmonology (39th), and gynecology (50th).
The university is located along the picturesque Iowa River in Iowa City, a city of some 77,000 people (170,000+ in the metro area) regularly ranked as one of the nation’s best places to live. Iowa City is less than four hours from Chicago and within five hours of Minneapolis, St. Louis, and Kansas City, readily accessible via interstate highways and a regional airport 30 minutes away.
Health Care Information Systems (HCIS): Provides and supports information and communication systems and technology that facilitate quality patient care, progressive medical education, and innovative research.
HCIS services University of Iowa Health Care by providing comprehensive, high level support for patient care delivery, internal and external communication, technology innovation, medical education, and research. Creating and maintaining a positive, productive, and rewarding environment for information technology and communication staff.
UI Health Care Information Systems (HCIS) is seeking an experienced Senior Application Developer to work in partnership to assist community health care providers and related staff with UI CareLink enrollment, training, updates and technical assistance. This position will also work with HCIS teams to design and/or modify components of complex clinical application systems.
Position Responsibilities:
  • Act as the UI CareLink application development leader. Ensure coordination of HCIS efforts to fulfill the needs of the UI CareLink program and meet the overall goals of the UIHC. Follow standard HCIS change management protocols.
  • Maintain a strong understanding of internal and external system workflows, implement new system functionality, serve as a Subject Matter Expert, partner with development team on new functionality and validating UI CareLink workflows on behalf of the customers. 
  • Lead UI CareLink Core Team and Executive Oversight Committee meetings serving as the voice of UI CareLink users. Represent UI CareLink at UIHC/CC user group and leadership meetings. 
  • Build relationships with key stakeholders to facilitate site enrollment and analyze external organization structure to determine appropriate access and security. 
  • Provide demonstrations of the UI CareLink application. Provide UI CareLink system training. Maintain UI CareLink customer facing educational materials.
  • Triage customer support calls and emails from UI CareLink users 8 to 5 Monday through Friday. Provide some 24x7 on-call system support.
Please attach a cover letter as part of the application process. Job openings are posted for a minimum of 14 calendar days. This job may be removed from posting and filled any time after the minimum posting period has ended. For questions or additional information, please contact Stephanie Chapman (
Successful candidates will be subject to a criminal background and credential check. 
Position Qualifications:
Education Required
Bachelor’s in a related field or an equivalent combination of education and related application development/support experience.

Experience Requirements
  • Experience in the development, configuration and/or support of applications used by non-technical customers to support and enhance healthcare workflows processes. Typically, 5-7 years for a Senior Application Developer role.
  • Experience working with application owners and/or vendors to define system requirements, integration requirements and understand business needs.
  • Ability to work independently with a strong focus on customer service and acting as the primary point-of-contact for customer relationship concerns.
  • Experience with basic project management as demonstrated by the ability to simultaneously lead multiple small to medium projects and initiatives within a complex environment, managing customer relations, project deadlines, escalation, resolution and program delivery.
  • A valid driver’s license and ability to meet UI Fleet Safety requirements.
  • Demonstrated ability communicating technical information effectively to technical and non-technical staff at the verbal, written and presentation levels.
  • Demonstrated job-related experience and/or commitment to diversity in the work/academic environment. 
Desirable Qualifications
  • Experience with any of the following workflows: care coordination, scheduling, referrals, ambulatory/inpatient nursing or physician documentation.
  • Epic certification related but not limited to the following: EpicCare Link, EpicCare Ambulatory, EpicCare Inpatient, Epic HIM Release of Information.
  • Experience authoring training materials and conducting training sessions for groups of various sizes.
  • Strong problem solving and process improvement skills for managing service delivery, including developing workflows and new business processes.
  • Experience providing on-call EHR support in an ambulatory or hospital setting.
  • Proven ability to write application test scripts

To apply for this position visit our website at and search job listings by the Information Technology category.

Job ID: 69113

Posted 4 days ago

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