IT Support Consultant, Device Support

University of Iowa Health Care

Iowa City, IA Technology $48,500 yearly
This Professional & Scientific position will be filled as an IT Support Consultant (PIC2) and is not eligible for University sponsorship for employment authorization.
 
A cover letter is desired as part of the application process. Job openings are posted for a minimum of 14 calendar days. This job may be removed from posting and filled any time after the minimum posting period has ended. For questions or additional information, please contact Jeff Smith (jeffery-w-smith@uiowa.edu
 
Successful candidates will be subject to a criminal background and credential check. 
 
Position Responsibilities: 
 
Provides advanced configuration and installation of IT hardware in small- and large-scale IT projects that are on as well as off campus, including our UI Community Connect sites; participates in project administration, inventory management, and schedule management.
 
Position Qualifications:       
 
Education Required
 
Bachelor’s degree in Computer Science, MIS, IT-related field, or equivalent combination of education and experience.
 
Experience Requirements
 
·       Experience, typically 1-3 years, supporting workstations running Windows 7/10 and MS Office 2013/2016.
·       Experience leading IT related projects
·       Professional experience working with desktop hardware and software in a managed workstation environment.
·       Excellent oral and written communication skills in order to communicate effectively with a diverse population of technical and non-technical customers.
·       Experience working in an IT Service Center environment
·       Ability to move and install clinical systems device/computer/printer.
·       A valid driver’s license and must meet the University of Iowa Fleet Services Program rules and regulations..
 
Desirable Qualifications
 
·       Experience with Microsoft OneNote
·       Experience with Electronic Health Records and interfaced systems.
·       Demonstrated ability to work independently
·       Comfortable working with various powered and non-powered hand tools.
·       Experience with wireless networking and security.
·       Experience working in a Health Care IT environment.
·       Experience utilizing ITIL frameworks.
·       Excellent organizational skills
 
To apply for this position visit our website at https://jobs.uiowa.edu/ and search job listings by the Information Technology category.
 
Competitive salary and outstanding fringe benefits.  Applicant credentials subject to verification.   The University of Iowa is an equal opportunity/affirmative action employer.  All qualified applicants are encouraged to apply and will receive consideration for employment free from discrimination on the basis of race, creed, color, national origin, age, sex, pregnancy, sexual orientation, gender identity, genetic information, religion, associational preference, status as a
qualified individual with a disability, or status as a protected veteran.

Job ID: 68655

Posted 21 days ago

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