Temporary IT Support Consultants

University of Iowa Health Care

Iowa City, IA Technology $20.00 to $24.00 hourly
UI Health Care Information Systems (HCSI) is seeking temporary IT Support Consultants.  These position are full-time temporary positions with a duration lasting no longer than 12 months at 40 hours/week, providing PC desktop IT support services to UI Health Care.  Work schedule will be Monday through Friday, 8:00am – 5:00pm.  Pay Range: $20.00 - $24.00/hour dependent on education and experience
Responsibilities:
  • Performs PC operating system migration activities, from Windows 7 to Windows 10, utilizing various central management tools and techniques.
  • Works within a centrally managed healthcare enterprise IT environment including clinical, critical care, research and departmental spaces.
  • Interacts with all levels of UI Health Care personnel, potentially including patients and visitors.  
  • Works closely with peers promoting collaboration and consistent service delivery.  
  • Embraces standardization, the adoption of best practices, documentation, customer service excellence and the continual improvement approach to IT.  
  • Exercises all workflows while maintaining state and institutional policies, contributing to the support of organizational objectives.
    Required Qualifications:
  • Bachelor’s degree in related field or an equivalent combination of education and related experience
  • Experience supporting workstations running Windows 7/10 and MS Office 2010/2013/2016/365
  • Ability to move and install IT equipment
  • Excellent oral and written communication skills
  • Experience working with PC desktop hardware and software in a managed workstation environment
    Desired Qualifications:
  • Experience creating and utilizing technical process documentation
  • Experience utilizing remote IT support tools
  • Demonstrated ability to disarm escalated situations and/or difficult customers
  • Experience supporting a wide array of connected peripheral equipment
  • Experience working in a health care or health industry environment
    Please send a resume and letter of interest to Chad McDonald (chad-mcdonald@uiowa.edu)
Background check required.   The University of Iowa is an equal opportunity/affirmative action employer.  All qualified applicants are encouraged to apply and will receive consideration for employment free from discrimination on the basis of race, creed, color, national origin, age, sex, pregnancy, sexual orientation, gender identity, genetic information, religion, associational preference, status as a
qualified individual with a disability, or status as a protected veteran.
Applying for:

Temporary IT Support Consultants

University of Iowa Health Care

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Job ID: 68600

Posted 28 days ago

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