IT Support Analyst

University of Iowa Health Care

Iowa City, IA Technology / Healthcare
The UIHC Department of Radiology –Is now advertising for an IT Support Analyst.  Typical work hours are first shift, Monday – Friday 8:30 AM – 5:00 PM.

Position Summary:
Produce information assets and creative solutions that strategically advance teaching, research and service through robust and secure infrastructure, information tools, systems and stewardship of information assets. Provide direct support, consultation, guidance and training to users and identify technical solutions. Support daily operations and assist with technology planning in an effort to maximize user and organizational effectiveness. Position is considered essential for the effective long-term operation of the university. Persons appointed to this position will receive the privileges and benefits associated with regular employment status

Position Responsibilities: 
  • Troubleshoot and answer questions related to the functionality and use of a variety of computer systems used in Radiology.  
  • Perform QA functions on a variety of computer systems used in Radiology, including reconciling patient data and deletion of incorrect data.  
  • Assist in training the Radiologists and Residents on using the Radiology PACS, dictation system, and other computer systems.
  • Handle the first level of troubleshooting for Radiology computer system issues.  
  • Help end users across the hospital with image viewing, processing orders from providers for external Radiology exams and requests for Radiology studies from outside facilities.  

For more information, please see:

Applicable background checks will be conducted.

About the Department of Radiology:
The Radiology Department includes thirty-seven staff physicians and over 200 imaging technologists and other healthcare providers. We offer excellence in patient care, education and research.  Equipped with state-of-the-art technologies and expert providers, our department provides comprehensive diagnostic and treatment services to patients both within the State of Iowa and surrounding areas.

About the University of Iowa Hospitals and Clinics:
The University of Iowa Hospitals and Clinics has been recognized as one of the best hospitals in the United States and is Iowa's only comprehensive academic medical center and regional referral center.  University of Iowa Hospitals and Clinics was recently name in Forbes magazine America’s Best Employers 2015 and 2016. In it, UI Hospitals and Clinics was named the Number 12 employer overall and Number 1 employer in the health care industry category across the country.

The University of Iowa is an equal opportunity/affirmative action employer.  All qualified applicants are encouraged to apply and will receive consideration for employment free from discrimination on the basis of race, creed, color, national origin, age, sex, pregnancy, sexual orientation, gender identity, genetic information, religion, associational preference, status as a qualified individual with a disability, or status as a protected veteran.  

Job ID: 67772

Posted 23 days ago

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