Deskside Support Technician

Cornell College

Mount Vernon, IA Technology / Customer Service
Applications are being accepted for a full-time deskside support technician. This position will be responsible for the day-to-day management of the Cornell College technical services area. Responsibilities include the installation, repair, and maintenance of computer equipment and software for Academic and Administrative departments.

About Cornell College
Cornell College is a selective liberal arts college distinguished by its One Course At A Time curriculum, which allows students to learn at the speed of life with more opportunities for off-campus study, full-time internships, and research blocks. Academic immersion and unparalleled flexibility attract an ambitious student body from 45 states and 18 foreign countries. External endorsements include selection as one of the Colleges That Change Lives, a U.S. News Top 100 liberal arts college, and a Fiske Guide to Colleges Best Buy. Founded in 1853, Cornell's picturesque hilltop campus contains a mix of historic and modern facilities, ranging from the majestic King Chapel to the newly renovated Thomas Commons. It is located in Mount Vernon, Iowa, an urban fringe community recognized by Frommer's as one of "America's Coolest Small Towns" and located in the heart of Iowa's Creative Corridor.

Qualifications and Education Requirements
Associates degree in an appropriate computer-related field or equivalent technical certifications and experience.  A+ certification required. Apple experience is a plus. 1-3 years of computer technician experience preferred.  

Excellent written and verbal communication, presentation, organization and problem-solving skills. Ability to effectively communicate and interact professionally in a variety of situations (in person and on the telephone).  Must be able to manage own time, meet deadlines, set priorities, and work independently and as part of a team. Must have knowledge of computer networking, desktop operating systems, and software (specifically Windows, Mac OS, and Microsoft Office Suite).  Microcomputer repair experience is required. Ability to troubleshoot network connections and operating systems.

Applications will be accepted until the position is filled. Interested applicants should submit a cover letter, resume, and names and contact information for three references.

Cornell is an equal opportunity employer and encourages applications from women and minorities. Cornell complies with Iowa's Smoke-free Air Act. Cornell utilizes E-Verify and requires satisfactory completion of a background check.

Job ID: 65500

Posted 21 days ago

Share This Job