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EHR Education / Implementation / Support Specialist

Coralville, IA

Job Reference #: 73301

Job Information:

Position available to provide training, implementation and on-going support for the electronic health record (EHR) Epic software to clinicians (e.g. Physician, Nurse, Rehab Therapist), department frontline staff and department revenue staff.   Key duties involve supporting curriculum testing, classroom training and education support as needed.  
Duties also include:
·Assist certified trainers with classroom training, resource development, such as tip sheets, exercise workbooks and assessments to support implementations and post-training reinforcement.
·Deliver a variety of Epic EHR application classes to end users in a classroom setting.
  • Coordinate and communicate with departments regarding existing class schedules, class registration processes, scheduling of special request classes, and other training logistics considerations
Salary and Benefits:
  • $58,000 to commensurate
  • Fringe benefit package including 24 days paid vacation; sick leave; health, dental, life and disability insurance options; and generous employer contributions into retirement plans. 
  • Check out for WHY IOWA.
Required Qualifications
  • Bachelor’s degree in Education, MIS or Computer Science or an equivalent combination of education and experience qualifications.
  • Experience (typically 1-3 years) in application and/or technology support.
  • Experience developing curriculum and educational resources.
  • Experience providing focused training in large and small group settings.
  • Experience communicating technical information to non-technical customers.
  • Effective communication skills, both orally and in writing 
  • Experience working independently with a strong focus on customer service.
Highly Desirable Qualifications
  • Education credentials and adult classroom teaching
  • Working knowledge of Windows XP/7, MS Office 2007/2010/2013
Desirable qualifications:
  • Experience with Audio/Visual editing software.
  • Epic clinical, patient access or revenue experience or previous experience in a healthcare setting.
  • Understanding of clinical, patient access or revenue workflows and processes to support patient care in a healthcare environment.
This position will be located at 3281 Ridgeway Drive, Coralville, Iowa.  Applicable background and credential checks will be conducted. To apply, visit our website at and search for requisition #73301.
Competitive salary and outstanding fringe benefits.  Applicant credentials subject to verification.   The University of Iowa is an equal opportunity/affirmative action employer.  All qualified applicants are encouraged to apply and will receive consideration for employment free from discrimination on the basis of race, creed, color, national origin, age, sex, pregnancy, sexual orientation, gender identity, genetic information, religion, associational preference, status as a qualified individual with a disability, or status as a protected veteran.

Posted 08/06/18

Job ID: 49258334