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Technical Director

Hiawatha, IA

Job Information:

Purpose of the Business:  
We strive to build a business that embraces ownership, wow’s customers, constantly improves, collaborates, and is stellar at creating trust.  We do this by providing world class high performance computer equipment designed for harsh industrial and military environments.  We do so with flare because no other company can meet our standard of support and service to our customers.

Our Mission:  
Our mission is to provide fast, flexible, and responsive high-quality service to customers inside and outside the organization. We must be the most trusted source of operational and deployable hardware within the industry. This means we help customers define their problems, assess the available technologies while formulating cost effective and value driven solutions with superior quality. We execute on these commitments and do not disappoint customers.

The Value We Provide: 
Our solutions will provide more value than the competition chooses to provide. To us, value is a combination of quality, innovation, performance, and cost. Our measure of value is not the initial cost of the product but the total cost to the user over the life of the product including ease of use and operational capability. This means reliable service and trouble-free operation are critical to the value proposition for Crystal Group. Our goal is to create hardware and software solutions that are more effective and useful than competing companies. We will always sell products, services, and solutions that create a sense of partnership, innovation, and productivity within the industry.

The Technical Director is responsible for selecting key electronics technologies utilized in the development of products and product families for the company. He/She functions as the intermediary between the business development manager or program manager who collects the requirements from the customer and the engineering department who implements the design. The technical director is a combination of technologist, project engineer, product line engineer, and systems engineer.

Requires:
Education: Bachelor’s degree of Science in Electrical, Computer, or Systems Engineering or related field preferred.  Knowledge of Intel server and workstation architectures.    Ten years’ experience in server class IT related job with an interest in mechanical, electrical, and software systems OR ten years in engineering role with intense interest in server class computer architectures.

Experience: Knowledge of computer hardware and parts.  He/She must have a clear understanding of how to develop a computer server, integrate related technologies, and options to maximize utility and value by a customer. IT level experience a plus or engineering degree with a passion for computer architectures.  Looking for experience in rugged packaging of COTS technologies for heavy industrial or military applications.

Physical: May be required to lift and grasp computer parts. Ability to read computer screen, blueprints and drawings is necessary.  Written and verbal communication skills are needed to promote excellent service to customers and coworkers.

Miscellaneous: Ability to work with all levels of the organization, be able to travel to customer sites, have a flexible work schedule.  Knowledge and mastery of MS Office suite of tools.

AAP/EEO  

Minorities, Vets, Females and Disabled are encouraged to apply.

Posted 08/02/18

Job ID: 48815132