Surgery Center Technician / Registrar

Mercy Medical Center

Job Duties/Essential Functions
  • Job Duties
    • Ensure that accurate and clinically relevant information is communicated with patients, their families, and co-workers at hand offs and other times as needed. Take all measures necessary to ensure that the appropriate and involved parties have communicated necessary information in order to allow for the best possible patient outcome
    • Provide safe and effective patient care under the supervision of the licensed nurse by performing tasks and support functions as delegated by department
    • Observe and communicate to the licensed nurse any changes in patient condition and pertinent information regarding the needs of the patient and/or significant others
    • Demonstrate effective and age appropriate communication as well as the ability to understand the needs of the patient including non-verbal communication, fears, anxieties and language/cultural barriers
    • Assure patient privacy by knocking on doors, closing curtains and protecting patient information
    • Respond within scope of practice to emergencies and life threatening conditions
    • Demonstrate support for changes in practice designed to improve performance.
    • Organize and prioritize daily work, taking into account the needs of patients, families and other health care workers
    • Maintain cleanliness and organization of patient rooms and department work areas
    • Assist in identifying quality improvement opportunities and demonstrate support for changes in practice designed to improve performance
    • Prioritize tasks, identify needs for changes in priorities and takes the initiative to recommend and implement changes in concert with their supervisor
    • Assist with obtaining preoperative documentation as required

  • Department Specific Duties
    • Prepare charts for upcoming surgeries by locating H&P, consults, etc. via Epic or calling clinics to retrieve them
    • Document each phone encounter within Epic system
    • Restock interview rooms per department protocol
    • Schedule PASE appointments with patients and/or clinic staff
    • Check-in patients as they present for their PASE interview
Knowledge, Skills and Abilities
  • Role Models exemplary customer service skills including verbal and non-verbal skills and proper phone etiquette
  • Creates a welcoming environment for all healthcare team members, patients and families
  • Demonstrates the ability to provides safe and effective patient care
  • Must have the ability to remain focused in stressful situations and perform multiple tasks quickly
  • Must have proficiency in computer systems, fax machines, filing systems, and telephone systems
Professional Experience
  • Previous medical assisting, and/or patient chart prep/review experience required
  • Medical terminology experience preferred
  • Electronic Medical Record experience preferred 
  • High School diploma or equivalent required
Licensure, Certification, Registration
  • Current certification in Basic Life Support (BLS), in accordance with the American Heart Association required.
  • Iowa Dependent Adult Abuse/Iowa Child Abuse Mandatory Reporter training required.  Employee must submit certification of completed training to Human Resources prior to start or transfer date.  

Location: Mercy Medical Center - Cedar Rapids · Surgery Center
Schedule: Full Time, Day, 8a-4:30p M-F, no weekends or holidays

Job ID: 80964

Posted 19 days ago

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