Technology Systems Technician

Grant Wood AEA

Cedar Rapids, IA Services & Technicians / Technology

This role provides direct technical support and assistance to school districts, and AEA staff with software, hardware and equipment. 


  • Two years computer technician degree or high school diploma and two years of experience in computer technology support.
  • A+ certification within one year of employment.
  • Experience with multiple computer platforms.
  • Current valid driver’s license.

Essential Functions:

  • Sets up new Agency computer equipment and peripherals.
  • Provides support and maintenance to Agency hardware.
  • Troubleshoots computer software, hardware and peripheral problems.
  • Performs software, hardware and peripheral installations and upgrades on Agency computers.
  • Provides assistance to AEA staff and clients on supported computer software, hardware and peripherals.
  • Provides input on technology issues.
  • Provides advanced support to audio/video area.

Additional Responsibilities:

  • Develops and maintains proper and adequate records and documentation in accordance with Agency policies and procedures.
  • Provides technical support to Agency sponsored conferences and events.
  • Participates in projects, committees or activities to support the mission of the program, unit and Agency.
  • Participates in staff development and professional growth activities.
  • Performs such other duties as may be assigned.

Knowledge, Skills and Abilities:

  • Ability to communicate effectively and maintain effective working relationships.
  • Ability to function effectively as a team member.
  • Ability to work independently with minimal supervision.
  • Ability to apply technical knowledge for problem solving.
  •  Ability to be flexible in meeting the needs of clients.
  • Ability to prioritize and coordinate multiple tasks.
  • Ability to read and interpret documents, write reports and correspondence, and apply appropriate mathematical concepts.

Physical Requirements:

  • Ability to travel between schools/sites served.
  • Ability to lift and carry 50 pounds for frequent transportation of materials/equipment.
  • Sufficient manual dexterity to be able to operate all equipment needed to complete assigned responsibilities.
  • Normal, routine levels of bending, climbing, reaching, sitting, standing, and walking. 


  • Health, dental and vision benefits provided at no cost.

To apply visit Careers page. EOE/AA

Application Instructions:

Job ID: 70386

Posted 22 days ago

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