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Automation Service Technician Technician

Cedar Rapids, IA

Job Information:

Since 1979, Junge Control has been putting customers in control as the leading manufacturer of automation, measurement and blending systems for the agriculture, fuel and aerial industries. In addition, Junge Control is also an Original Equipment Manufacturer (OEM) and developer of corporate solutions.

Position Summary:
The Automation Service Technician provides outstanding customer service through their interactions with customers, co-workers and vendors. The primary responsibilities of a Service Support Technician are to troubleshoot, service and repair all Junge equipment, software and controls.
 
Duties and Responsibilities:
Provide technical support and training to customers who are installing, setting up and running our equipment.  
  • Deliver exceptional service and support to end-user, via telephone, email or interpersonal communication.
  • Ability to work onsite at customer locations, to assist with system start up, final installation, and maintenance.
  • Record, track and document mechanical/technical/software calls. Proactively identify areas of concern and escalate as required to appropriate personnel.
  • Provide advice and technical guidance to end users with technical resources as the situation warrants.
  • Assist in production, when requested, to develop a complete knowledge of product portfolio.
  • Other tasks as assigned.

Skills and Competencies:
  • Associate’s degree in a technical discipline; or a minimum of four years related experience and/or training.
  • Ability to problem solve and determine root cause analysis. 
  • Understanding of the principles and theories of electronics, electrical circuitry, testing and controls.
  • Some seasonal travel required.
  • Clean driving record and able to operate company vehicles.
  • Ability to pass a drug screening and physical.
  • Computer skills, able to use ACT and Microsoft Word, Excel, PowerPoint, Outlook.

To apply, please email your resume and compensation expectations to HR@jungecontrol.com. Please include Automation Service Technician in the subject line. To learn more about Junge Control, visit our website at www.jungecontrol.com.

Applying for:

Automation Service Technician Technician

Junge Control Inc

(.DOC, .DOCX, .PDF, .RTF, .TXT, .ODT, .PAGES, .WPS up to 2MB)

Posted 04/30/18

Job ID: 40947240