Network Support Technician
Cedar Rapids, IA
NETWORK SUPPORT TECHNICIAN
ImOn Communications is the LOCAL choice for cable TV, high-speed Internet and phone service. We value the relationships we have with colleagues, customers, and members of our community and look forward to serving the Cedar Rapids - Iowa City Corridor for many years to come. As we expand our service availability we are looking for a Network Support Technician to be a part of the ImOn Difference! Our employees share a passion for “Creating Connections One Person at a Time” and fostering a fun and rewarding work environment.
The Network Support Technician acts as a point of contact between the organization and the Systems Planning & Engineering department. The individual will be capable of offering support to the internal ImOn Communications departments as necessary by responding to trouble tickets and inquiries. The Network Support Technician may also escalate issues and trouble tickets within the department as necessary.
ImOn offers competitive pay, health and dental insurance, 401(k), discounted Cable, Internet & Phone services, and additional perks such as FREE vision insurance, FREE life insurance and FREE short term/long term disability, as well as vacation & holiday pay, and community volunteer opportunities.
If you are interested in being part of the ImOn Difference and have:
•Associates Degree in Computer Science or relevant work experience.
•Networking experience a plus.
•Experience with Shoretel phone systems, SQL, Sharepoint, VMWare, SMTP/IMAP/POP3 on Linux, Barracuda Networks, VPN Clients and Enterprise Anti-Virus preferred.
Apply in person or send your resume to:
625 First Street SE
Cedar Rapids, IA 52401
Attn: Human Resources
Equal Opportunity Employer