Medical Laboratory Assistant, Credentialed

UnityPoint Health St. Lukes

Requisition ID
US-IA-Cedar Rapids
1026 A Ave NE
1010 UnityPoint Health CR St Lukes Hospital
Cedar Rapids
Scheduled Hours/Shift
8 hour evening, varied start times, every 4th weekend start time 0500
Work Type (Portal Searching)
Full Time Benefits


This position plays an important role in the lab interacting with patients and healthcare personnel. It is a credentialed individual who supports preanalytical, analytical and post analytical laboratory workflows. Responsibilities include all  the following: 1) registration, 2) phlebotomy, 3) sample processing/aliquoting/prepping for transport/testing, 4) billing work queues and 5) performs CLIA waived and/or moderately-complex testing; assisting clinical laboratory areas such as hematology, chemistry, coagulation, urinalysis, microbiology and blood bank.


Greets everyone with a pleasant and professional manner, using patient experience best practice guidelines (AIDET, 5/10 Rule and No-Point, etc.)
• Identifies patients and samples using two patient identifiers, always labeling samples in the presence of the patient.
• Performs medical venous and capillary blood collections independently for patients of all ages within specified safety parameters, timelines and pace.
• Performs sample processing, aliquoting, and preparation for transport/testing.
• Utilizes supply items in a cost-effective manner, recognizing when to reorder, and assisting with unpacking and/or restocking items.
• Achieves intermediate understanding of lab tests to answer patient questions in an easy to understand way.  35%
Analytic workflows
• Supports clinical testing with such duties as slide preparation and staining, microbiology set up and plating, reagent prep, instrument loading and quality control.
• Performs CLIA waived and moderately complex testing on medical samples in accordance with manufacturer specifications using good laboratory practice.
• Works efficiently with the workflow and workload.
• Troubleshoots, resolves and documents non-routine instrument issues; contacts service as needed. 30%
Post-Analytic workflows
• Follows appropriate reporting protocols including critical value reporting.
• Reviews reports and recognizes clerical errors.
• Monitors pending logs and work queues and resolves pending tests and registration errors.
• Prepares and logs samples for proper storage and retention.
• Assists with auditing non-technical practices to meet necessary standards, recommendations and requirements of voluntary and government agencies (CAP, TJC, CLIA). 15%
Committed Team
• Prioritizes work in the best interest of the patient, sharing the work with team members.
• Assists with training new employees and students, being helpful and supportive in their teaching.
• Attends department huddles, staff meetings and other required training.
• Checks emails regularly for huddle minutes and important communications relevant to assignment. 10%
Basic UPH Performance Criteria
• Demonstrates the UnityPoint Health Values and Standards of Behaviors as well as adheres to policies and procedures and safety guidelines.
• Demonstrates ability to meet business needs of department with regular, reliable attendance.
• Employee maintains current licenses and/or certifications required for the position.
• Practices and reflects knowledge of HIPAA, TJC, DNV, OSHA and other federal/state regulatory agencies guiding healthcare.
• Completes all annual education and competency requirements within the calendar year.
• Is knowledgeable of hospital and department compliance requirements for federally funded healthcare programs (e.g. Medicare and Medicaid) regarding fraud, waste and abuse.  Brings any questions or concerns regarding compliance to the immediate attention of hospital administrative staff. Takes appropriate action on concerns reported by department staff related to compliance. 10%
Disclaimer: This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that required of the employee.  Other duties, responsibilities and activities may change or be assigned at any time with or without notice.
Demonstration of UPH Values and Standards of Behaviors
Consistently demonstrates UnityPoint Health’s values in the performance of job duties and responsibilities
Foster Unity: • Leverage the skills and abilities of each person to enable great teams.
• Collaborate across departments, facilities, business units and regions.
• Seek to understand and are open to diverse thoughts and perspectives.
Own The Moment:
 • Connect with each person treating them with courtesy, compassion, empathy and respect.
• Enthusiastically engage in our work.
• Accountable for our individual actions and our team performance.
• Responsible for solving problems regardless of the origin.
Champion Excellence: • Commit to the best outcomes and highest quality.
• Have a relentless focus on exceeding expectations.
• Believe in sharing our results, learning from our mistakes and celebrating our successes.
Seize Opportunities: • Embrace and promote innovation and transformation.
• Create partnerships that improve care delivery in our communities.
• Have the courage to challenge the status quo.


 Minimum Requirements
Identify items that are minimally required to perform the essential functions of this position. Preferred or Specialized
Not required to perform the essential functions of the position.
 High School graduate or equivalent.

  Two (2) year of hospital clinical experience or demonstrated clinical efficiency.

 Must be Medical Laboratory Assistant (MLA) certified or eligible; certifying through a national body (ASCP or equivalent) upon hire, or within 12 months of employment/eligibility.

Must maintain MLA certification active throughout employment.

Valid driver’s license when driving any vehicle for work-related reasons.

 Writes, reads, comprehends and speaks fluent English.

Multicultural sensitivity.

Microsoft Office – basic computer skills.

Customer/patient focused.

Critical thinking skills using independent judgment in making decisions.

Demonstrates knowledge of computer programs for patient identification, registration, order, and sample tracking.

Performs and documents routine instrument function verification, quality control and maintenance.        

Intermediate knowledge of computer systems used on analyzers, Sunquest and EPIC.

Demonstrates intermediate knowledge of computer programs for reporting test results.       

Demonstrates knowledge that patient and workplace safety is a priority by preventing errors, accidents and infections and reporting potential or actual concerns immediately.                  

 Use of usual and customary equipment used to perform essential functions of the position.

Work may occasionally require travel.  May drive a UPH vehicle, rental or own vehicle.

SCOPE:  Position has supervisory responsibilities?  Yes ?  or No ?   If yes, complete below.
Direct Report Job Titles
(This position completes their Performance Evaluation) Indirect Report Job Titles
(Positions Managed by Direct Reports)
Total number of direct reports:    number of staff for whom this position completes a performance evaluation)  Total number of indirect reports: (number of staff reporting up to this position’s direct reports)

Budget Control (Complete if position has budget responsibilities)
Annual Operating Budget (including payroll)
Annual Revenue/Sales
Other Scope Measurements
Pertinent to the position, such as number of beds, number of units/departments, number of employees leading, cases per month, etc.
Item Number

Mental/Cognitive Demands:
(List any special mental and cognitive abilities required by the position in your specific environment)
• Ability to work under time constraints.
• Ability to understand and deal effectively with problems and opportunities.
• Ability to deal with people effectively, patiently and respond professionally in all situations.
• Ability to maintain confidential information.
• Must be able to communicate effectively with people of diverse, professional, educational and lifestyle backgrounds.
• Must be able to work independently and assume responsibility for timely completion of assigned functions.
• Exercises sound judgement, seeking advice when appropriate.
Performs effectively under stressful situations.

Physical Requirements
(Check all that apply if essential to perform job – with or without accommodations)
?     Talk/Hear (communicate, detect, converse with, discern, convey, express oneself, exchange information)

?     See (defect, determine, perceive, identify, recognize, judge, observe, inspect, estimate, assess)

?     Stand or Sit (stationary position)

?     Walk (move, traverse)

?     Use hands/fingers to handle or feel (operate, activate, use, prepare, inspect, place, detect, position)

?     Climb (stairs/ladders) or Balance (ascent/descent, work stop, traverse)

?     Bend/Stoop/Kneel

?     Squat/Crouch/Crawl

?     Reaching/Twisting

?     Taste/Smell (detect, distinguish, determine)

?     Pushing/Pulling

Lifting Requirements
(Check appropriate category to perform job – with or without accommodations)
?     Level 1; Sedentary Work:  Exerting up to 10 pounds of force occasionally, and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met.
?     Level 2; Light Work:  Exerting up to 20 pounds of force occasionally or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects.  Requires walking or standing to a significant degree, pushing or pulling arm or leg controls or maintaining a production rate pace.  Light work requires physical exertion of forces greater than that of sedentary work.
?     Level 3; Medium Work:  Exerting up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects.
?     Level 4; Heavy Work:  Exerting up to 100 pounds of force occasionally, and/or up to 50 pounds of force frequently, and/or up to 20 pounds of force constantly to move objects.
?     Level 5; Very Heavy Work:  Exerting in excess of 100 pounds of forces occasionally, and/or in excess of 50 pounds of force constantly to move objects.

Hazards and Atmospheric Conditions
Only check items that truly reflect a potentially hazardous condition that could be regularly anticipated on the job. For example, an Electrician job could anticipate potential electrical hazards, however, a noisy office doesn’t reflect a noise hazard resulting in a need for hearing protection.
(check all that apply)
?     Normal Office Surroundings
?     Vibration

?     Exposure to Fumes
?     Mechanical Hazards

?     Exposure to Dust
?     Chemical Hazards

?     Exposure to Extreme Temperatures
?     Electrical Hazards

?     Wet and/or Humid
?     Radiant Energy Hazards

?     Noise
?     Explosives Hazards

?     Mists or Gases
?     Burn Hazards

Precautions must be followed when working in any health care environment.

OSHA Categories
(Complete this OSHA section for clinical/patient related jobs)
?     Category I:  Duties performed routinely require exposure to blood, body fluid and tissue.

?     Category II:  Normal routine involves no exposure to blood, body fluid or tissue, but exposure or potential for exposure may occur.
?     Category III:  Normal routine involves no exposure to blood, body fluid, or tissue and as part of their employment, incumbents are not called upon to perform or assist in emergency care or first aid.

Job ID: 74280

Posted 27 days ago

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