Outbound Sales Representative


Do you enjoy a fast-paced work environment? Do you consider yourself a good sales person? TrueNorth Companies is looking for an Outbound Sales Rep to work with our Transportation division located in Cedar Rapids, IA

In the Outbound Sales role, you will handle outbound (warm leads) and/or inbound calls from/to individual owner operators and other eligible purchasers, regarding the sale and service of voluntary benefits. This is a base + monthly bonus position!

Essential Job Functions & Responsibilities:

  • Receive incoming calls from individuals interested in purchasing voluntary benefits (inbound)
  • Place outbound calls to individuals from supplied warm lead call lists (outbound)
  • Consult callers on voluntary benefit products available to them and cross sell other products available as members of Truckers Service Association, where applicable
  • Answer phones in a professional and timely manner to ensure customers are serviced appropriately 
  • Maintain quality customer service with clients daily by providing consistent, positive, timely, and accurate service
  • Process applications over the phone, record calls, and enter applicant information into participation management systems
  • Maintain and follow written procedures; complete all procedures as outlined on the “TrueChoices Processes Index”

Education, Experience, and Skills:

  • Bilingual- English/Spanish is a plus, but not required
  • High School diploma or equivalent required, College degree or equivalent combination of training and work experience preferred
  • Experience in a sales role is strongly preferred, transportation experience is a plus 
  • Life, Health, and accident insurance licensing required within 90 days of employment, and maintained annually   
  • Enjoys making sales and building relationships via phone
  • Ability to operate in a fast-paced, energetic environment 
  • Self-motivated and results oriented
  • Ability to meet defined deadlines
  • Strong attention to detail and accuracy


Why should you join TrueNorth?

We are a company focused on developing our people and growing the business. We offer a competitive 

benefit package, wellbeing programs and incentives, and a positive work culture.

TrueNorth is honored to be recognized by Inc 5000's as a Fastest Growing Company!

TrueNorth is an Equal Opportunity Employer. All qualified applicants will receive consideration for

employment without regard to race, color, religion, sex or national origin.


Job ID: 77166

Posted 21 days ago

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