Business Center Manager

Office Evolution

Cedar Rapids, IA Administrative & Clerical / Customer Service

At Office Evolution, our Business Center Manager must have a passion for small business and a natural curiosity about business people. We love being involved in the success of our clients. Our culture is fast-paced, entrepreneurial, creative, fun, efficient and supportive of a work-life balance.

We provide services such as meeting space, live answer of telephones, professional mailing address, and dedicated offices. Our clients are typically local small businesses with 1-5 employees. 

Job Requirements and Responsibilities

A Business Center Manager is a sales and customer service professional who loves working with clients and growing business relationships; they can work independently with little supervision but have a strong commitment to the team and our company vision: success for our clients. They also have a penchant for administrative detail and a strong work ethic. A Business Center Manager is responsible for closing new sales opportunities, growing existing client revenue, seeking out new leads/prospects and retaining clients. This person must understand a growing business environment and be willing to wear many different hats to get the job done.

Inside Sales and Marketing

 The Business Center Manager is responsible for the overall financial performance of the location as follows:

  • Vibrant and energetic attitude, willingness to perform and get things done 
  • Impeccable lead follow up and focus on the sales funnel  
  • Ability to close sales.  
  • Setting proactive strategies to meet/exceed location goals.  
  • Reporting sales, goal progress and location performance accurately and in a timely manner.  
  • Pursuing opportunities for new business, actively seeking referrals, and growing existing client revenue.  
  • Networking and establishing relationships with potential new clients  
  • Providing success stories and client updates to marketing team for publishing on the OE Website and through social media.  
  • Updating CRM computer software regarding sales for your location.  
  • Ability to present product/services with knowledge and confidence. 

Client Relations

You will provide a high level of customer service to our clients while fostering a business-networking environment by:

  • Greeting clients and their guests in a professional manner and by name when possible. 
  • Scheduling client meeting room requests.  
  • Developing a good understanding of the client’s business in order to provide a high level of service.  
  • Making new client introductions within the location.  
  • Matching prospective client needs with Office Evolution services.  
  • Troubleshooting tech issues for clients with the help of our tech support staff.  

Site and Administrative Responsibilities

You will provide prospective Office Evolution clients with information about our facilities and virtual office services, and be responsible for leasing space to our clients

  • Give office/location tours and show available offices and conference rooms to prospective clients.  
  • Complete client sign-up process for all Office Evolution office space and virtual office services.

Location Management and Maintenance

Business Center Managers are proud of their location and keep it very clean, maintaining a professional appearance in all areas of their facility at all times 

  • The business center must always be 100% “business ready” – a professional greeting at the business lobby, tidy meeting rooms, a spotless kitchen, an organized desk  

Additional Qualifications and Responsibilities

  • 2 years (minimum) experience in customer service, office leasing or executive/sales administration roles required  
  • Ability to interface with many different client types in a busy front office setting, while juggling multiple priorities.  
  • Must have professional appearance and attitude, and ability to work independently with little supervision.  

Qualities Needed

  • You must love people; have a great sense of humor, professional dress and appearance; smile – and possess grace under pressure  
  • Possess strong business/sales acumen with ability and learn and understand new business solutions.  
  • A relationship builder with the ability to generate and maintain positive, effective relationships with clients, prospects, vendors, co-workers and community/professional contacts  
  • A street-smart team player and self-starter with strong work ethic who learns quickly  
  • Exceptional organizational, communication and time management skills  
Applying for:

Business Center Manager

Office Evolution

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Applying for:

Business Center Manager

Office Evolution

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1120 Depot Lane SE Suite 100

Job ID: 70269

Posted 9 days ago

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