Commercial Account Representative

Mediacom Communications Corporation

Cedar Rapids, IA Sales / Customer Service

GENERAL RESPONSIBILITIES:
 Responsible for obtaining new and managing existing Video, HSD, and Phone Business accounts as well as Commercial MDU (multiple dwelling units).

SPECIFIC RESPONSIBILITIES:
  • Meet/exceed monthly sales quota in Commercial Video, Data, and Phone sales as defined in quota document.
  • Meet with multiple dwelling units, apartments, local businesses, colleges, hotels, etc. and secure contracts for all areas of service (cable, digital, internet, and phone).
  • Enter and maintain all leads and accounts in Dynamics.
  • Prepares and initiates proposals to new Business prospects.
  • Ensures that accounts acquired receive the best possible customer service after the sale is made.
  • Resolves any contractual concerns that might occur during the course of the service agreement.
  • Compiles and examines all MDU account records to assure timely renegotiation to subscription rates.
  • Utilize on a daily basis Dynamics for the management of leads through account deployment.
  • Prepares and forwards various progress reports to the appropriate manager.
  • Completes required documentation, reporting, and filing of service contracts.
  • May be required to follow up on delinquent commercial accounts and assess commercial address serviceability.
  • Maintains ongoing relationship with commercial customers.
  • Other functions that may be assigned.


PREFERRED EXPERIENCE/SKILLS:
  • High School Diploma or equivalent.
  • Good written and oral communications skills.
  • Two years' outside sales experience preferably business to business.
  • Commercial telecommunications sales experience preferred.
  • Computer literate.
  • Ability to work in a fast-paced environment.
  • Ability to work flexible hours, including evenings, weekends, holidays and overtime as required.
  • Valid driver's license and satisfactory driving record required.

Mediacom Communications EOE/AA; we consider applications without regard to race, color, religion, sex, national origin, disability, or vet status.

Job ID: 67017

Posted 18 days ago

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