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Sales Support Sepcialist

Marion, IA

Job Information:

POSITION TITLE: Sales Support Specialist
REPORTS TO: Director of Sales

Supports the sales effort by assisting outside sales with new and existing accounts. Supports Legacy Manufacturing’s representatives across the United States and Canada. Communicates product knowledge to customers and end users via web inquiries, responding to online reviews, and inbound calls. This position contributes to the company’s sales initiative by making outbound sales calls on new or existing accounts. Works with all other departments to organize travel and trade shows.

  • Provide extensive product knowledge and up sell when possible to customers, end users, and Legacy representatives.
  • Provide account information to customers and Legacy representatives.
  • Aggressive outbound calling campaign to new and existing customers.
  • Run and provide monthly summary and detailed sales reports to regional sales managers and Legacy representatives.
  • Develop and maintain relationships with new and existing customers.
  • Motivate and inform Legacy representatives about upcoming promotions, product launches, and other Legacy news through regular emails and phone calls.
  • Assist with the completion of numerous forms for accounts by filling them out or delegating to other departments when necessary.
  • Following a new account set up from start to finish. This includes vetting and cultivating a lead, forwarding the information to a Legacy representative and account manager, and remaining in contact with the new account throughout the set-up process.
  • Create, update, and maintain customer records in SAP Business One.
  • Support the account managers with the trade show set up process by filling out all required forms and meeting all deadlines associated with each show.
  • Plan and execute physical mailings and mass emails for individual accounts, trade shows, new product announcements, and as other needs arise.
  • Organize and follow up with trade show leads by mail, email, or outbound sales calls.
  • Attend webinars to learn about new product management or expanded online content for large accounts. Upload content via the associated accounts web portal if necessary.
Strong written communication skills and phone skills a must. Sales and/or Customer Service experience preferred. Proficient with Microsoft office, especially excel. Prior experience with SAP Business One is a plus.

Application Instructions:

To apply, please send resume to

Applying for:

Sales Support Sepcialist

Legacy Manufacturing

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Posted 08/04/17

Job ID: 25397851