Sales Associate, Bookstore

Kirkwood Community College

Cedar Rapids, IA / Iowa City, IA Retail / General Help
GENERAL JOB SUMMARY: 
Provide exemplary customer service through positive communication, meeting the customer needs, maintaining a clean, neat, and inviting shopping experience while having a positive and upbeat attitude.

UNIVERSAL CORE COMPETENCIES: 
  • Advocate for Continual Improvement- empowering each other to identify opportunities for excellence.    
  • Collaborate with Mutual Accountability- working together with a willingness to take ownership and account for our actions.    
  • Champion Service- anticipating needs and create a welcoming, diverse, and inclusive environment.    
  • Perseverance- commitment to excellence even in the face of adversity or delay in achieving success.    
  • Lead- regardless of title, through positive influence.

DUTIES/RESPONSIBILITIES:
  • Regular and consistent attendance at work.    
  • Facilitate an outstanding customer experience by giving exemplary customer service.    
  • Greet and check out customers.    
  • Effectively communicate with customers and team.    
  • Clean and straighten merchandise and store.    
  • Fold clothing and stock shelves.    
  • Answer questions and provide resources on campus.    
  • Assist students with purchasing decisions.    
  • Perform other related work duties as assigned.

PERFORMANCE EXPECTATIONS:
  • Communicate in a clear and effective manner.    
  • Maintain a positive attitude.    
  • Able to work independently and with others.    
  • Manage tasks and time efficiently.    
  • Welcome, value, and nurture people of all backgrounds, perspectives, and experiences, as well as support and promote an environment that accepts differences. 

The statements contained herein reflect general details as necessary to describe the essential job duties/responsibilities and performance expectations of the job, which should not be considered an all-inclusive listing of work requirements.  Individuals may perform other duties as assigned.

PHYSICAL ACTIVITIES WITH/WITHOUT REASONABLE ACCOMMODATION: Position involves working on a salesfloor. Occasional (10-33%) pushing, pulling and viewing a computer. Frequent (34-66%) reaching and close visual work. Constant (67-100%) standing, operating a cash register, lifting.

MINIMUM QUALIFICATIONS:
  • High School completion.

PREFERRED QUALIFICATIONS, LICENSES, CERTIFICATIONS, OR REGISTRATIONS:
  • Cash handling, register, and customer service experience.


EEO AA/STATEMENT:
Kirkwood Community College declares and affirms that it values and respects diversity and inclusion in all College-sponsored events, all employment practices, and all educational programs and activities. The College will not tolerate unlawful discrimination or harassment of persons on the basis of race, creed, color, sex, sexual orientation, gender identity, marital status, national origin, age, religion, or disability.

Anyone who has questions or complaints should contact the Vice President of Human Resources at Kirkwood Community College, 313 Kirkwood Hall, 6301 Kirkwood Blvd., SW, Cedar Rapids, IA 52404, or by phone to (319) 398-5572, or the Director of the Office for Civil Rights U.S. Department of Education, Citigroup Center, 500 W. Madison Street, Suite 1475, Chicago, IL 60661-7204, Telephone: (312) 730-1560, Fax: (312) 730-1576, Email: OCR.Chicago@ed.gov.

Job ID: 68531

Posted 6 days ago

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