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Bookstore Lead Cashier

Cedar Rapids, IA

Job Information:

GENERAL JOB SUMMARY
Provide exemplary customer service through positive communication, meeting the customer needs, maintaining a clean, neat, and inviting shopping experience while having an upbeat attitude. Assist students, staff, and faculty with purchases of textbooks, educational materials, and general merchandise while reflecting a positive image for both the bookstore and the college.

ESSENTIAL DUTIES/RESPONSIBILITIES
  • Facilitate an outstanding customer experience by giving exemplary customer service
  • Supervise, schedule, and approve time sheets for employees.
  • Reliable daily register duties
  • Effectively communicate with customers and team
  • Merchandise displays and follow life-cycle of products
  • Answer questions and provide resources on campus
  • Assist students with purchasing decisions while thoroughly explaining store policies
  • Efficient and dependable contribution to register accounting and change orders
  • Product receiving, invoicing, and accounting responsibilities
  • Lead part-time team in absence of supervisor
  • Perform other related work duties as assigned
PERFORMANCE EXPECTATIONS:
  • Be able and willing to represent the College in the most positive manner with prospective, former and current students, clients, suppliers and the community we serve.
  • Communicate in a clear and effective manner, showcase good sound judgment and problem-solving skills.
  • Maintain a positive attitude.
  • Able to work independently and with others in a leadership role.
  • Assist supervisor with textbook and general merchandise systems to coordinate effectively with faculty, staff, and students for the good of the campus.
  • Adapt and continue to develop skills within bookstore systems to support supervisor.
  • Flexibility in hours-worked will be expected during high-traffic times and call-ins.
  • Manage tasks and time efficiently.
  • Ability to keep themselves and others organized.
  • Welcome, value, and nurture people of all backgrounds, perspectives, and experiences, as well as support and promote an environment that accepts differences.
GENERAL PHYSICAL ACTIVITIES WITH OR WITHOUT A REASONABLE ACCOMMODATION:
Position involves working on a sales floor. Occasional (10-33%) pushing, pulling and sitting. Frequent (34-66%) viewing a computer, close visual work, and reaching.  Constant (67-100%) standing, walking, operating a cash register, lifting, repetitive motion, talking and hearing.
The statements contained herein reflect general details as necessary to describe the essential job duties/responsibilities and performance expectations of the job, which should not be considered an all-inclusive listing of work requirements.  Individuals may perform other duties as assigned.

MINIMUM QUALIFICATIONS
  • High School diploma or equivalency required
PREFERRED QUALIFICATIONS, LICENSES, CERTIFICATIONS, OR REGISTRATIONS:
  • Some experience in Marketing, using InDesign, Photoshop, or other
  • Familiarity with MS Office programs
  • Cash handling, register and customer service experience.
SALARY
Pay band for this position starts at $11.75

INSURANCE:
The College purchases term life, disability, health and dental/vision insurance, provides a flexible benefits account, and contributes to a retirement program for each full-time staff member.

APPLICATION PROCESS:
Applications will be accepted until position is filled. At the end of the application process, you will have the opportunity to review and make changes, if necessary, before submitting your application. You will be able to print your application at the end of the process. However, once your application has been submitted, you will not be able to go back and make changes or attach / modify supporting documentation.

The hiring process may take an extended period of time (approximately 30-60 days from posting to hire), depending on the position, so we ask that you be patient and do not call to follow up on your application. If you are selected for an interview, you will be contacted by the hiring department directly. We encourage you to take your time to complete the application. Thank you for choosing Kirkwood!

Posted 08/03/17

Job ID: 25395159