Patient Care Tech / Registrar, Emergency Department

Mercy Medical Center

This position supports Mercy’s philosophy of patient centered care by providing safe and effective patient care by performing tasks and support functions under the supervision of a Licensed Nurse. Patient Care Technicians may fulfill an expanded role by performing additional tasks and responsibilities as delegated by their department.
Job Duties
  • Ability to prioritize tasks, identify needs for changes in priorities and takes the initiative to recommend and implement changes in concert with their supervisor. 
  • Assist in identifying quality improvement opportunities and demonstrate support for changes in practice designed to improve performance
  • Maintain cleanliness and organization of patient rooms and department work areas
  • Organize and prioritize daily work, taking into account the needs of patients, families and other health care workers
  • Demonstrates support for changes in practice designed to improve performance.
  • Responds within scope of practice to emergencies and life-threatening conditions
  • Assures patient privacy by knocking on doors, closing curtains and protecting patient information
  • Maintains accurate and real time documentation of patient care provided
  • Demonstrate effective and age appropriate communication as well as the ability to understand the needs of the patient including non-verbal communication, fears, anxieties and language/cultural barriers
  • Observe and communicate to the licensed nurse any changes in patient condition and pertinent information regarding the needs of the patient and/or significant others
  • Provide safe and effective patient care under the supervision of the licensed nurse by performing tasks and support functions as delegated by department
  • Ensure that accurate and clinically relevant information is communicated with patients, their families, and co-workers at hand-offs and other times as needed. Take all measures necessary to ensure that the appropriate and involved parties have communicated necessary information in order to allow for the best possible patient outcome
Department Specific Duties
  • Performs department specific duties as outlined on the department specific developmental checklist.
  • Attends departmental/hospital meetings, activities or special projects per departmental guidelines.  
  • Practices cost containment efforts on a shift to shift basis by efficient use of time and resources, i.e., man-hours, patient charges, equipment, supplies, etc. 
  • Ensures registration is complete, and if not able to complete, initiates the necessary follow up.
  • Maintains patient record by editing and completing other functions.
  • Maintains departmental functions when systems are not operating.
  • Works with volunteers and assists them when needed.
  • Projects competent and caring attitude to clients.  Represents the hospital and department positively.  Maintain confidentiality of patients, specimens and records.  Inventory and deliver supplies to clients' offices as requested.
  • Ensures specimen integrity through the use of designated specimen tracking equipment when made available.
  • Safely drives a hospital owned vehicle to and from Mercy facilities. 
  • Maintains maintenance logs on vehicles as instructed by the department manager.
Knowledge, Skills and Abilities
  • Excellent interpersonal skills.
  • Demonstrates the ability to provide safe and effective patient care.
  • Must have the ability to remain focused in stressful situations and understand and perform multiple tasks quickly.
Professional Experience
  • Previous Patient Care Tech or Certified Nursing Assistant experience preferred.
  • High School diploma or equivalent preferred
  • In addition, ONE of the following is preferred:
    • Completed a Certified Nurse Assistant (CNA) or Health Support Professional program
    • A minimum of 2 years in a baccalaureate program
    • First year student in an ADN program
    • Comparable education, training, and experience as a CNA or EMT in the absence of successful completion of a CNA or Health Support Professional program
Licensure, Certification, Registration
  • Current certification in Basic Life Support (BLS), in accordance with the American Heart Association required.
  • Iowa Dependent Adult Abuse/Iowa Child Abuse Mandatory Reporter training required.  Employee must submit certification of completed training to Human Resources prior to start or transfer date.
  • Valid Driver's License required.
  • Must meet insurability requirements for purposes of utilizing Mercy vehicles - must be at least age 18 required.
  • Must provide and maintain a good driving record, documented at hire, by a copy of a Motor Vehicle record.

Location: Mercy Medical Center - Cedar Rapids · Emergency Department
Schedule: PRN, Variable/Rotating Shifts, as needed

Job ID: 83544

Posted 23 days ago

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