Scheduling Coordinator, OR

Mercy Medical Center

This position supports Mercy's philosophy of patient centered care by performing coordination activities related to patient scheduling and performing tasks and support functions under the supervision of a licensed nurse.
Job Duties
  • Receives and handles telephone communications accurately and timely
  • Coordinates scheduling patients.
  • Completes data entry from procedural records in an accurate and timely fashion
  • Implement changes and assists with revisions on patient orders and requests
  • Organizes and prioritizes daily work effectively
  • Receives and directs visitors within the department as indicated
  • Navigates the electronic medical record efficiently, orders procedures and locates documentation as necessary
  • Promotes a positive and professional image, collaborates with health team including physicians, nurses, and hospital discharge planners
  • Limited assistance during patient transfers
Department Specific Duties
  • Coordinates scheduling for Digestive Health after hours
  • Calls in staff for emergency cases as indicated
  • Refer conflicts and procedural questions to Nurse Manager/Charge RN
  • Responds to real/potential problems based on urgency related to surgery schedule
  • Reviews and updates surgery schedules daily
  • Utilizes computer system to run requested reports for physicians, administration and quality initiatives
Knowledge, Skills and Abilities
  • Role models exemplary customer service skills both verbally and non-verbally in person and on the phone.
  • Creates welcoming environment for all healthcare team members
  • Remains focused in stressful situations and performs multiple tasks quickly
  • Handles multiple priorities in a distracting environment
  • Ability to work in proximity to others
  • Manages anger/fear/hostility
Professional Experience
  • Two years of health care and/or secretarial experience preferred
  • Strong computer skills required
  • High School Diploma Required
  • Medical Assisting Diploma, Associate of Applied Science Degree preferred
  • Medical Terminology strongly preferred
Licensure, Certification, Registration
  • American Heart Association Basic Cardiac Life Support (BCLS) required

Location: Mercy Medical Center - Cedar Rapids · OR
Schedule: Full Time, Day, M-F 0900-1730 no weekends no holidays no call

Job ID: 83469

Posted 26 days ago

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