911 Public Safety Dispatcher

Jones County Sheriff

The Jones County Sheriff’s Office is accepting applications and resumes for Full-Time 911 Public Safety Dispatchers. The 911 Public Safety Dispatcher is the first-line public safety professional that handles requests for public safety services as requested. The Public Safety Dispatcher processes and answers both emergency and non-emergency calls for service via phone, radio and computer to dispatch the appropriate police, fire, and EMS agencies. Operates computers to enter information regarding warrants, missing person, stolen property, etc. and to receive needed information. Files and keeps records. Performs all other related duties as assigned.



  • High school diploma or equivalent required.
  • Knowledge of office procedures and standard office equipment including the basic knowledge of personal computers and applications.
  • Ability to hear at a normal speaking range; ability to establish and maintain good working relations with the general public under all circumstances; ability to speak in a clear, concise voice; ability to understand and follow oral and written instructions; ability to learn and memorize code and procedures; ability to read maps; ability to work effectively under stressful conditions regardless of the situation; pass Criticall public safety dispatcher pre-employment testing, skills in the operation of two-way radio, multi-line telephone, TDY for the Deaf, computer aided dispatch and NCIC/IOWA system software; State of Iowa NCIC Certification within six (6) months of employment; completion of ILEA 40 hour telecommunicator school within one (1) year of hire; must possess a valid driver’s license to operate a motor vehicle in the State of Iowa and pass a thorough background check which includes a criminal history review.
  • Regular work attendance required.


Criticall testing is a component of the hiring process. Those who pass the initial screening will be invited to attend oral interviews.



  • Must be able to work all shifts, including voluntary and forced overtime without any restrictions.



  • Starting Hourly Wage is $20.10/hr to $24.09/hr depending on prior experience; plus $0.10 shift premium, if applicable.
  • On July 1, 2024; the starting wage scale increases to $21.54/hr to $25.18/hr.


BENEFITS: Comprehensive benefit package which includes the following: Medical, Dental, Vision, Life insurance. Iowa Public Employee's Retirement (IPERS) pension plan, Deferred Compensation and Flex Spending.



  • Applications will be accepted until 4:00 p.m. on Tuesday, April 30, 2024.
  • Applications will be reviewed as they are received.
  • Testing sessions will occur the week of May 6, 2024.
  • Interviews will occur the week of May 13, 2024.
  • Testing information will be sent via email, please ensure your email address is on your resume.


TO APPLY: Applications can be downloaded from the Jones County Iowa website at https://www.jonescountyiowa.gov. Submit resume and cover letter along with a completed job application via email by clicking apply now  or by mail to: P.O. Box 167, Anamosa, IA 52205.

Applying for:

911 Public Safety Dispatcher

Jones County Sheriff

(.DOC, .DOCX, .PDF, .RTF, .TXT, .ODT, .PAGES, .WPS up to 2MB)

Job ID: 94436

Posted 26 days ago

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