Animal Control Program Manager

City of Cedar Rapids

Job Reference #: NB458- 09/29/2021

Manages City’s Animal Control programs, services and activities.  Oversees daily shelter operations and personnel activities.   Monitors animal control field operations.

Position Schedule: Monday-Friday, 8:00am-5:00pm

Must successfully complete NCIC background check, polygraph examination and be fingerprinted upon acceptance of offer of employment. Successful completion of a pre-employment background check, physical examination (if applicable) and drug screen are required prior to employment with the City of Cedar Rapids.

Examples of Essential Duties:

  • Supervises the work of assigned personnel, including assigning and reviewing work, providing guidance, and conducting performance evaluations.
  • Manages the daily operations of the shelter, animal care, facility maintenance, and disinfection. Maintains working relationship with local veterinarians.
  • Manages and coordinates animal control operations and field services. Ensures personnel remain current with continuing education programs and certification. 
  • Manages the strategic planning, policy development, and data collection and reporting activities of the division.
  • Represents Animal Control at City functions and meetings. Interfaces with other community groups as required. Provides educations, prevention, and consultations for animal control to schools and organizations within the community.
  • Works with Finance to oversee timely preparation and execution of the division’s budget. Monitors and reports variances in revenues and expenses in relation to annual budget. Monitors program and project purchasing recommendations.
  • Develops, coordinates, and manages community outreach efforts, including fundraisers with local businesses, adoption weekends at local pet partners, and shelter tours.  
  • Reviews and analyzes methods, equipment used, and performance to find ways of increasing effectiveness, improving results, or effecting economies in operational and program activities.
  • Researches and responds to public inquiries concerning division activities and policies. Serves as division spokesperson and news media liaison.
  • Performs related work as required.

Required Education and Experience

  • At least two years of relevant college-level course work or an Associate’s degree from an accredited college or university in Animal Science, Office Management, Criminal Justice and
  • Five (5) to seven (7) years’ experience of office management, animal sheltering, and customer service or
  • An equivalent combination of education and/or experience
  • Excellent written, verbal and interpersonal communication skills
  • Proficiency with Microsoft Office
  • Ability to work collaboratively with a diverse population 

Required Licenses or Certifications

  • Euthanasia certification 

Desired Qualifications

  • None


Knowledge of:

  • Principles and practices of employee supervision
  • Principles and practices of animal control and containment
  • Sanitation and disease control in the shelter environment per ASV Guidelines for Care in Animal Shelters
  • Compliance issues involving pertinent federal, state, and local regulations
  • Accounting procedures and practices
  • Nonprofit management and strategic planning

Skill in:

  • Performing a variety of duties, often changing from one task to another of a different nature
  • Assigning, prioritizing, monitoring, and reviewing work assignments
  • Customer service 

Ability to:

  • Deliver public presentations
  • Monitor and control budget
  • Act as liaison between volunteers and staff
  • Work with the media and draft PSAs
  • Solicit sponsors, corporate donors, and individual supporters
  • Work cooperatively and develop maintain effective working relationships

Job ID: 77091

Posted 18 days ago

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