Customer Sales Generalist

Legacy Manufacturing

Marion, IA / Cedar Rapids, IA Marketing & Media / Manufacturing & Industrial
The customer sales associate is a key component in assisting the sales efforts with new and existing accounts. This role supports Legacy Manufacturing’s Sales Managers and representatives across the United States and Canada. This role will support and communicate product knowledge to customers, manage account maintenance and set up, and handle inbound calls. This position contributes to the company’s sales initiative by developing sales opportunities with new or existing accounts. This role is a team-oriented position and works with all other departments.
 
Duties and Responsibilities:
  • Responsible for directly managing and servicing assigned client accounts including making product recommendations, introducing new items, and building promotions to grow accounts.
  • Will be working with trade shows
  • Support sales management through account maintenance and relationship building with customers.
  • Follow new account set up from start to finish. This includes vetting and cultivating a lead, forwarding the information to a Legacy representative and account manager, and remaining in contact with the new account throughout the set-up process. 
  • Provide extensive product knowledge and up sell when possible to current and new customers, end users, and Legacy representatives.
  • Provide account information to customers and Legacy representatives.
  • Consistently identifies and follows up with new accounts by calling buyers of new and existing customers.
  • Run and provide monthly summary and detailed sales reports to regional sales managers and Legacy representatives.
  • Motivate and inform Legacy representatives about upcoming promotions, product launches, and other Legacy news through regular emails and phone calls.
  • Assist with the completion of numerous forms for accounts by filling them out or delegating to other departments when necessary.
  • Create, update, and maintain customer records in SAP Business One.
  • Support the account managers with the trade show set up process by filling out all required forms and meeting all deadlines associated with each show.
  • Attend webinars to learn about new product management or expanded online content for large accounts. Upload content via the associated accounts web portal if necessary.
Qualifications:
  • Strong written communication skills and phone skills a must. Customer sales and/or Customer Service experience preferred. Proficient with Microsoft office, especially excel. Prior experience with SAP Business One is a plus.
  • Experience working with CRM is preferred
Applying for:

Customer Sales Generalist

Legacy Manufacturing

(.DOC, .DOCX, .PDF, .RTF, .TXT, .ODT, .PAGES, .WPS up to 2MB)

Job ID: 68854

Posted 30 days ago

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