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Utilities Communications Coordinator

Cedar Rapids, IA

Job Information:

Utilities Communications Coordinator

Cedar Rapids is a vibrant urban hometown – a beacon for people and businesses that are invested in building a greater community now and for the next generation”.

The City of Cedar Rapids, IA is currently recruiting for a Utilities Communications Coordinator to oversee publications, media promotions and outreach that support the Utilities Department’s services and programs.
Responsibilities include:  development and implementation of communication plans, serves as Public Information Officer for Utilities; management of media contracts, administration of community information policies and programs, and development and coordination of educational programs and materials.  The Utilities Communications Coordinator supports development of strategic content for Utilities and possibly other City Departments.  Content would be developed in cooperation with various department contributors and outside contractors, and made available on a variety of media and social media outlets.
The salary range for this position starts at $57,262.40 annually. 
The City of Cedar Rapids welcomes diversity in all forms including; race, gender, background, and thought. The City strives for a workforce that reflects the community we serve!
Details on the required qualifications including the complete job description for this position can be found at our website:
Some Examples of Essential Work:
  • Manages the Utilities Department’s communications plan, ensures consistent utilization of the most effective communications medium, and develops and presents community information and educational material to staff and public;
  • Responds to requests and inquires concerning adopted or established programs, policies, procedures, and timelines;
  • Assures that accessible, easily understood information about the mission, services and programs of the Utilities Department is readily available to internal and external customers;
  • Participates in planning and preparation of budget for community information education activities;
  • Coordinates, plans, and manages the development and implementation of the integrated communications strategy within the Utilities Department and other City Departments when necessary;
  • Prepares media releases, CRTalks, CR News, and other related news content information for Utilities and other City Departments as necessary;
  • Supplements or supports development of content and programming for iGreenCR initiative;
  • Oversees promotion of the communication plan including coordination of web site information updates;
  • Develops, prepares, negotiates, and administers media contracts;
  • Establishes relationships with and serves as a liaison to community organizations, and coordinates programs that enhance community relations;
  • Assists with publications and other media that promote the City’s or Utilities Department’s mission, services and programs;
  • Develops and presents educational material in schools, classrooms, public libraries, and to various youth groups and organizations;
  • Produces Utilities Department Divisions newsletters, brochures, and other printed material;
  • Prepares advertisements and other information disseminated to print and electronic media;
  • Plans, develops, implements, and evaluates educational processes for the Utilities Department services and programs;
  • Serves as a liaison to community organizations;
  • Follows editorial and graphics standards for City community information;
  • Manages Utilities Department’s surveys outreach for customer feedback on specific issues;  
  • Maintains customer feedback and related metrics records for all programs;
  • Participates in industry associations and organizations, attends meetings, conferences, and workshops;
  • Attends work regularly at the designated place and time;
  • Supports continuous process improvement initiatives;
  • Performs related duties and responsibilities as required.
Specific qualifications include: 
  • Graduation from an accredited college or university with a Bachelor’s Degree with a major emphasis in public relations, mass communications or journalism and preferred environmental science or other related field; and
  • Considerable experience in public speaking, and public relations; or
  • Any equivalent combination of experience and training which provides the knowledge and abilities necessary to perform the work.
Required Special Qualifications:
  • Valid Iowa Driver’s License upon appointment.
The City of Cedar Rapids offers a supervisory training curriculum and professional development courses throughout the year.  We believe in upward mobility for our employees and the diversity and size of our organization provides opportunities for advancement.
We offer a generous benefits package that includes: free employee dental care and low cost family dental care, low cost health and prescription coverage, flexible benefits plans, 11 paid holidays, a comprehensive wellness program with free annual screenings for you and your spouse, an IPERS retirement package, deferred compensation, flexible leave and tuition reimbursement.  

For more information on what it is like to experience life in Cedar Rapids or the Corridor area visit or

Visit our website to apply through our “Employment Opportunities” page:

Applications accepted until 4:00p.m. December 15, 2017.

Pre-employment drug screen required

Assistance provided to disabled individuals upon request

Equal Opportunity Employer

Application Instructions:

Visit our website to apply through our “Employment Opportunities” page: Applications accepted until 4:00p.m. December 15, 2017. Pre-employment drug screen required Assistance provided to disabled individuals upon request Equal Opportunity Employer

Posted 11/17/17

Job ID: 62573