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Community Outreach & Assistance Director

Cedar Rapids, IA

Job Information:

SALARY RANGE:  Minimum - $71,148 ● Midpoint - $85,579 ● Maximum - $112,411

Directs all planning activities by representing the Department at various meetings, committees and work groups, community events, and special functions related to the numerous social determinants of health. Responsibilities include responding to the community regarding policies and procedures and communicating the Department’s position, and functioning as the Division’s public relations liaison by developing press releases and sharing information with the media.

Oversees and administers special projects for the community by monitoring accomplishments of community planning groups. Manages the General Assistance (GA) program for low-income persons needing housing, basic needs and/or access to healthcare. Develops and implements program policy and procedure manuals consistent with established policy. Assists Executive Director with supervision of the Ryan White and Home Health programs. Work is accomplished by subordinate staff who implement procedures to determine which applicants are eligible for assistance. Considerable judgment and independent action is exercise.
 
ESSENTIAL FUNCTIONS:
  •  Directs all planning activities by representing the Department at various meetings, committees and work groups, community events, and special functions related to the numerous social determinants of health. Responsibilities include providing leadership to local agencies and diverse planning groups in developing, recommending, and reviewing community policies and procedures. Communicates the Department’s position and functions as the Division’s public relations liaison by developing press releases and sharing information with the media to ensure the Department’s mission is fulfilled. Oversees and administers special projects for the community by monitoring accomplishments of community planning groups.
  • Develops grant applications/proposals to secure funding for the Department’s programs and community planning efforts and provides oversight and monitoring of funded projects by submitting proposals to RFP specifications, analyzing contracts, executing grant agreements, establishing monitoring processes, implementing projects and related planning activities, developing and submitting required reports and ensuring sound programmatic and fiscal management of grant-funded projects. Assigns work to other departmental employees or community members accordingly, and provides follow-up as needed.
  • Develops and implements policies and procedures in the GA program to determine which applicants are eligible to receive assistance. Hires, trains, assigns work, and evaluates staff in the performance of their duties to implement the Division’s procedures. Presents information to community agencies on available GA services. Attends and staffs meetings including GA Advisory Committee. Recommends GA policy adjustments based upon feedback from providers, clients, vendors and advisory committee members.
  •  Assists Executive Director with supervision and management of Ryan White and Home Health programs; develops and implements policies and procedures, hires, trains, assigns work and evaluates staff in both divisions as needed.
  • Creates and maintains good working relationships with other County departments, program providers, and community agencies by participating on relevant committees and developing collaborative relationships.
  • Investigates/resolves vendor and applicant complaints/concerns. Develops and maintains program records and analyzes monthly client and staff utilization data. Develops and analyzes annual client satisfaction survey. Completes/analyzes performance indicator results.

QUALIFICATIONS:
  • Bachelor’s degree is required. Education must be job related as determined by the LCCS Executive Director. Knowledge acquired by obtaining a degree in an area of human services, community planning, or business management preferred.
  • Over two (2) years of experience in community planning and human services program initiation and administration is required. Comprehensive knowledge of community services and human services initiatives required. Two (2) years of experience supervising staff and project development required.
  • Ability to read and understand contracts, RFP instructions, reports, correspondence, federal registers, newsletters, and literature from the human service field. Ability to interpret policies and procedures, labor agreements, budget reports, management information, systems reports, invoices and requests for payment. Ability to read and interpret federal code, Iowa Code and Department of Human Services (DHS) manuals and correspond with attorneys, DHS staff and service providers.
  • Ability to write organizational goals and action plans, policies, procedures, processes, and public relations materials. Ability to write records, statistical data and reports and performance standards and instructions for personnel regarding new methods or techniques. Ability to write correspondence with service providers, referral agencies, human service agencies, governmental officials, volunteer advisory committee members, clients and the general public. Ability to complete grant applications/proposals, RFP packages, reports, program goals and objectives, community activities/minutes at planning meetings, as well as surveys, correspondence, memos, letters, meeting notices and agendas.
  • Ability to perform data management and statistical analysis, calculate percentages and basic mathematical functions. Ability to project program needs and analyze trends, and identify and track performance indicators.
  • Ability to perform work that is widely varied, involving analyzing and evaluating many complex and significant variables.
  • Provides project-specific oversight to the following events: ADA Celebration, Eastern Iowa Freedom From Hunger Food Drive, and Disabilities Expo. Provides project guidance for planning/grants activities including: Stand Down, EFSP Grant, and LCCS financial support staff. Provides internal supervision to General Assistance staff, Ryan White staff, and Home Health staff, and external supervision to community grant recipients.
  • Responsible for developing planning processes and procedures for accomplishing tasks. Manages projects to ensure compliance with deadlines and program requirements. Assigns work to departmental employees or community members accordingly, and provides follow-up as needed.
  • Interacts daily with a wide variety of individuals including LCCS Program Directors and support staff, Directors and Coordinators of other County departments, other governmental units, state agencies, community human service agencies, suppliers of purchased/contracted services and the general public.
  • Subject to credit and criminal history review.
  • Valid Iowa Driver’s License required.
  • Must pass a County physical examination which includes a drug test after offer of employment.
  • Regular work attendance required.


DEADLINE:       Thursday, January 18, 2018

APPLY AT:        www.linncounty.org (Job Opportunities)

Posted 01/08/18

Job ID: 62941