Linn County

Assumes responsibility for providing tracking, monitoring and outreach services to at-risk, delinquent or allegedly delinquent youth within the parental home. Provides intensive supervision that may include multiple daily contacts through direct personal contact, telephone or electronic monitoring devices. Work is performed according to well-defined policies and procedures under the supervision of the Juvenile Detention & Diversion Services Director in the Juvenile Detention & Diversion Services Department. Knows the County’s Customer-Centered Culture principles, the County’s Mission, Strategic Plan and Core Values and demonstrates a commitment to customer satisfaction for all customers on a regular basis.

Key Responsibilities:

  • Provides services to children and families in their home as requested by the Juvenile Court, such as: intensive supervision which includes frequent face-to-face and telephone contacts, curfew checks, monitoring of school attendance, employment obligations, court appearances and compliance with other Court-ordered expectations; may include electronic monitoring; fits youth with electronic monitoring bracelets; monitors movement of program participants and follows up on possible infractions of rules/procedures; crisis intervention which may address conflict or problems within the home or school settings; monitors progress of community service requirements and/or restitution provisions; other duties as specified by the Juvenile Court Officer.
  • Implements individualized tracking plans in consultation with all interested parties.
  • Attends staff meetings and communicates relevant information to team members and collaterals.
  • Maintains complete and accurate documentation of case management services and all client and collateral contacts.
  • Collects and inputs data into computer database.
  • Maintains thorough records including program statistics, forms and written reports.
  • Completes all paperwork in a timely manner.
  • Collects urine specimens as ordered by the Court.
  • Transports clients to medical/dental appointments, court appearances, and other scheduled appointments as required.
  • Provides for maintenance of county vehicles used to conduct business.
  • Performs all other related duties as assigned.
  • Knows the products they personally produce and the customers of each product.
  • Listens to the “Voice of the Customer” and closes gaps between customer expectations and experience whenever possible.


  • Associate’s degree in the social sciences or a related field required.  
  • One (1) to three (3) years of experience working with delinquent adolescents and their families within the last five (5) years required.
  • Familiarity with the juvenile court system and procedures.
  • Working knowledge of family dynamics.
  • Working knowledge of adolescent and child behavior.
  • Knowledge of the behavior patterns common to various stages of child development.
  • Knowledge/understanding of effective disciplinary techniques.
  • Basic understanding of community resources available to youth and families.
  • Skills to cultivate and maintain positive working relationships with parent, guardians, youth, co-workers, law enforcement, juvenile court officers, community organizations, and other professionals involved with the youth.
  • Ability to maintain composure and exercise sound judgment under stressful circumstances.
  • Ability to recognize problems and provide immediate, appropriate intervention.
  • Ability to hold others accountable and enforce regulations with firmness, tact and diplomacy.
  • Ability to effectively deal with volatile or distraught youth.
  • Ability to participate in physical restraint of hostile, aggressive or combative youth.
  • Ability to interact effectively with youth and families from diverse cultures and socio-economic backgrounds.
  • Ability to remain flexible and adapt to change.
  • Self-directed; ability to work independently.
  • Skills to organize and prioritize workload to meet multiple and competing deadlines and achieve optimum outcomes.
  • Effective verbal and written communication skills.
  • Demonstrated ability to compose clear, concise, accurate reports and perform basic math calculations.
  • Skill in the use of basic word processing and spreadsheet computer programs to develop reports and accurately document and maintain data.
  • Good physical condition.
  • Valid State of Iowa Driver’s License required.
  • Must have own transportation and proof of auto insurance.
  • A person who has a record of a criminal conviction or founded child abuse report shall not be employed, unless an evaluation concludes that the crime or founded abuse does not merit prohibition of employment.
  • Certifications required after hire include Mandatory Child Abuse Reporting, CPR and MANDT.
  • Must pass a County physical examination which includes a drug test after offer of employment.
  • Regular work attendance required.
  • Actual hours worked each day may vary based on consumer need.    

Shift:    11:00 a.m. – 7:30 p.m.        Tuesday – Saturday 

Hourly Wage:

  • New Hire: $21.42
  • 90 days: $22.51  
  • 1 year: $23.78  
  • 2 years: $25.06  
  • 3 years: $26.42
Job Benefits:

You've heard about the great benefits at the County - see for yourself! You can learn details at (scroll down and click on “AFSCME Benefit Summary"). 

Application Instructions:

Deadline:    Monday, July 4th, at 5:00 p.m.

Apply At: (Current Openings)

Job ID: 81752

Posted 5 days ago

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