Revenue Cycle Representative


Department:            Operations
Wage Category:      Hourly, Non-Exempt
Reports to:              Operations Supervisor
Location:                 Coralville, IA
Wage range:            $14.50/hr.; Commensurate with experience

Job Statement
The Revenue Cycle Representative (RCR) is responsible for working with insurance companies, third party payers, and patients to resolve insurance balances of MediRevv Clients in an accurate and precise manner. As part of the MediRevv team you will be expected to solve problems and meet your goals while being rewarded with the benefits of a stable and growing company. 
In my Own Words
“I’m a problem solver and enjoy researching insurance denials to resolve hospital and physician accounts… and I make people smile!” – MediRevv Revenue Cycle Representative
“I make a difference in the lives of patients every day by reviewing insurance accounts and following up with payers to resolve balances. I always stay flexible to meet MediRevv Client needs.” – MediRevv Revenue Cycle Representative

Job Duties
An effective candidate will exemplify the MediRevv Mindset by helping the organization on a whole achieve balance between partners, people, and performance.
•    Represent our clients with high levels of professionalism and quality work product
•    Follow up with medical/healthcare insurance companies through phone or internet regarding the status of outstanding claims and necessary steps for resolution
•    Research payer rules and regulations to maintain current payer knowledge
•    Compose correspondence including claim forms, appeals, and notifications to applicable parties
•    Comply with HIPAA and other compliance requirements at all times to protect patient confidentiality
•    Meet productivity metrics as established by MediRevv leadership; a tenured RCR will be expected to work 40-75 accounts per day
•    Adhere to benchmarks and strive for continuous improvement on metrics such as touches to resolution, appeal resolution rate, and average work time per claim
•    Maintain high levels of accuracy and quality as outlined by both the MediRevv Quality Assurance program and all MediRevv Client protocols
•    Collaborate with colleagues by sharing information, assisting with the onboarding of new team members, and fostering a supportive environment
•    Comply with MediRevv policies such as time and attendance to ensure appropriate coverage 
•    Efficiently navigate several computer applications; document all actions taken in appropriate MediRevv and/or Client systems
Job Requirements – Knowledge, Skills, and Abilities
A successful candidate must have proficient knowledge/capabilities in the following areas:
•    Ability to consistently foster positive and professional interactions with patients
•    Medical billing and/or customer service experience preferred
•    Bachelor’s degree desired, or any equivalent combination of education and experience
•    Ability to perform at a high level of productivity and quality
•    Capacity to maintain a high level of accuracy
•    Excellent written and oral communication skills required to represent MediRevv Clients
•    Demonstrated Computer skills including proficiency with Microsoft Office Suite
•    Skills to work independently and be resourceful with the ability to multitask
Remote Work Requirements 
To be considered for a fully-remote position, there are technological requirements you must meet:
      o    Internet capability must be a hard-wired, high-speed broadband internet connection, DSL, or Cable. Satellite, Dial Up, and/or Wireless connections are not allowed. Your internet connection must be strong enough to operate MediRevv equipment and software:
      o    25 Mbps download/3Mbps upload preferred
      o    10 Mbps download/1Mpbs upload minimum
      o    Based on job role and equipment supplied, you must be able to connect MediRevv equipment to an internet router/box via wired (Ethernet) cable. You are expected to confirm this need and capability before your hire date/training date/first day of work.
      o    Able to establish a secure, secluded working environment ensuring both HIPAA compliance and ability to work during scheduled work hours without distractions/interruptions. 

Application Instructions:

Please apply at

Job ID: 71665

Posted 15 days ago

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