Claims Advocate


Cedar Rapids, IA Insurance / Financial Services & Banking
  TrueNorth, an Insurance and Financial Strategies firm, has an immediate opening for a Claims Advocate in our headquarters, located in downtown Cedar Rapids. The primary responsibility of the Claims Advocate is to assist Risk Management/Commercial Lines clients with claims needs, acting as a liaison between the client and the insurance carrier. The Claims Advocate will act as an advocate on the client's behalf in getting claims handled in a fair and efficient manner. This Claims Advocate will work closely with clients and accounts associated with the Construction Specialty Group.      
  The ideal candidate will add to and bolster TrueNorth's unique culture - a fast paced environment that is client focused and results driven. We are built on enthusiasm, entrepreneurship, integrity, communication, proactive problem solving and a genuine passion for serving others.
Responsibilities include, but are not limited to:
  • Proactively communicate the status of claims and advocacy efforts to our clients and insurance carriers   
  • Educate clients on the claims process for all types of claims   
  • Assist client in properly determining coverage   
  • Actively manage sensitive and complex claims for clients   
  • Provide assistance and work collaboratively with clients to accurately prepare claims documentation   
  • Collect and document information in agency management systems  
  • Research and understand the claim presented, contracts, case law and jurisdictional nuances   
  • Analyze claims data to determine loss trends and assist in loss prevention   
  • Review claim status, action plan and reserves using prior claims expertise to achieve a desirable outcome for all parties   
  • Other duties appropriate to the position    
Education & Experience:  
  • High School diploma is required; two or four year college degree is preferred   
  • Minimum of four years work experience in claims is required (ie: assistant, adjuster, advocacy, subrogation, etc.)   
  • Prior experience with multi-lines commercial insurance is preferred   
  • CPCU, AIC or SCLA designations ideal   
  • Commercial Property & Casualty license is required or must be obtained within first 90 days of employment    
We offer a competitive benefit package, wellness incentives
and a positive work culture.  Get a glimpse of our culture
through our videos by visiting

TrueNorth is honored to be recognized by Corridor Business Journals as #1 on the 
2017 Corridor Top Insurance Agencies & Brokerages list as well as a Coolest Place to Work!
TrueNorth is an Equal Opportunity Employer.  
All qualified applicants will receive consideration for employment 
without regard to race, color, religion, sex or national origin

Job ID: 68988

Posted 14 days ago

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