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Job Accommodation Specialist

Cedar Rapids, IA

Job Information:


Providing both satisfying and challenging work along with a highly professional and friendly work atmosphere, Sedgwick has a strong commitment to its colleagues and its clients. If you are seeking a place where you can do great things for those whose lives you touch while maximizing your own career possibilities, Sedgwick is the place for you. As the largest and most innovative Third Party Administrator in the claims industry and the first and only TPA to receive both recognition as the Best TPA in America and the coveted Employer of Choice designation, we invite you to come be a part of our team and, "Claim Your Future."

PRIMARY PURPOSE: To enhance return-to-work efforts for short-term and long-term disability and workers compensation claims; to review medical information for temporary and permanent accommodation requests; and to approve and/or negotiate disability restrictions.

  • Receives and reviews medical information for non-disability temporary and permanent accommodation requests as well as for disability-related accommodations.
  • Approves and/or negotiates accommodations as written; renegotiates reasonable alternative accommodations, or denies restrictions based on lack of supporting documentation through correspondence with physician, colleague, department and other key stakeholders.
  • Maintains regular contact with colleagues, supervisors, health care providers, and other key stakeholders regarding progress and status of accommodations; assists in the resolution of any challenges related to the accommodations.
  • Acts as a subject matter expert and resource to supervisors, colleagues, union, or physicians regarding  accommodation/work restriction issues and processes. Provides advice and counsel as appropriate and acts as a liaison between all parties when necessary.
  • Adheres to all medical and legal regulations and accreditation standards.
  • Ascertains the specific physical tolerances and vocational skills needed for particular employment positions; makes decisions or assists case management staff in making decisions regarding a client's competence in performing a particular position.
  • Contacts employers to obtain specific information regarding an area of employment, i.e., training or education needed, physical demands, wages and benefits, and availability.
  • Works closely with other members of team to: a) ensure smooth transition from medical case management into job placement; and/or b) discuss the progress on each case suggesting changes in rehabilitation plans.
  • Performs other tasks related to Vocational Evaluation and Work Adjustment Training as requested including such responsibilities as assisting in modifying job sites or obtaining necessary adaptive equipment needed.
  • Documents client contact in claim notes; prepares reports and/or forms documenting the results of research/negotiations performed; and tracks disposition decisions.

  • Performs other duties as assigned.
  • Supports the organization's quality program(s).


Education & Licensing
Bachelor's degree from an accredited college or university required. Certified Rehabilitation Counselor Certification (CRC) or Bachelors Nursing with Certified Occupational health Certification (COHN) preferred. CRC or COHN must be held at hire or be obtained within two (2) years from hire date.

Four (4) years of related experience or equivalent combination of experience and education required. Medical disability or vocational rehabilitation experience preferred.

Skills & Knowledge
  • Excellent oral and written communication, including presentation skills
  • PC literate, including Microsoft Office products
  • Analytical and interpretive skills
  • Strong organizational skills
  • Excellent interpersonal skills
  • Excellent negotiation skills
  • Ability to work in a team environment
  • Ability to meet or exceed Performance Competencies

When applicable and appropriate, consideration will be given to reasonable accommodations.

Mental: Clear and conceptual thinking ability; excellent judgment, troubleshooting, problem solving, analysis, and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines

Physical: Computer keyboarding, travel as required

Auditory/Visual:  Hearing, vision and talking
The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Management retains the discretion to add or to change the duties of the position at any time

Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace

Posted 07/05/18

Job ID: 46033028